ServiceSkills.com is a powerful web-based learning platform which offers your team access to 90 skill-driven communication training modules. Topics include a full spectrum of customer retention, employee relations, team building, conflict resolution and leadership courses. This interactive system features streaming video chapters, quizzes, post-quiz feedback, key point reminders and certificates of completion. A robust administrative management system is included to allow your managers to monitor performance, recognize gaps and track progress. ServiceSkills.com is proven, affordable and effective.