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Pink Elephant is a leading provider of IT Service Management education, consulting and conferences for IT professionals around the globe.  At Pink Elephant our mission is twofold – to provide world renowned best-practice training and consulting, and to provide continued support to our customers throughout the entire duration of their Service Management improvement initiatives. 

 Known as the ITIL® experts, Pink Elephant specializes in educating IT professionals in internationally recognized frameworks and best practices.  At Pink Elephant our customers can choose from a variety of online, public, and in‑house courses that best suits their learning style as well as their busy schedule.  In addition to certification courses, Pink Elephant offers business simulation and “how‑to” courses, empowering teams to confidently integrate best practices into their organization’s own IT Service Management. Our world renowned team of Pink Elephant consultants act as trusted advisors, providing end-to-end solutions to IT professionals around the world.  Equipped with years of first-hand IT experience and ITIL Expert certification, Pink Elephant consultants provide in-depth direction to our customers, from initial assessments to strategic planning.  In addition, Pink Elephant produces several engaging ITSM events and hosts the industry’s largest IT Service Management Conference and Exhibition to thousands of IT leaders each year.

Since the requirements of IT Service Management are constantly changing, Pink Elephant also offers a comprehensive resource centre to assist IT leaders achieve fast and effective change.  When subscribing to resources such as Pink ATLAS or PinkSCAN, our customers are provided with do‑it‑yourself process toolkits, downloadable templates and media rich libraries.  From helping customers conduct initial process assessments to providing constantly updated support documents, Pink Elephant’s comprehensive resource centre assists organizations in every stage of ITSM improvement programs.

Selected to contribute to the ITIL V3 project as an international expert, Pink Elephant has been closely involved in the Information Technology Infrastructure Library (ITIL) since the framework’s inception in 1987.  Pink Elephant pioneered North American ITIL education and consulting, where many others have since followed, and Pink Elephant continues to lead as the ITSM experts.  From start-ups to Fortune 500 companies, over 300,000 IT Service Providers have increased efficiency, improved organizational capabilities and have become more aligned through working with Pink Elephant.  Whether you are looking for specific certification, becoming an expert or need a complete overhaul of your IT department, Pink Elephant is your partner from start to finish. 

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Pink Elephant

5575 North Service Road, Suite 200
L7L 6M1 Burlington Ontario