About
We provide very detailed and comprehensive training courses specifically for telecom operators and ICT companies. All our consultants are senior telecom & ICT experts and typically have 20+ years of experience.
Our courses include:
Product Management Training
Our telecom product management training courses covers all aspects of telecom product development and lifecycle process. Course is characterised by a large amount of practical and interactive tools and templates.
Product Development Training
Telecom product development training courses covers all phases of the product development process. Typically delivered over 3 days this course is the cornerstone of any successful telecom product rollout.
Product Lifecycle Management Training
Telecom product lifecycle management training courses covers key lifecycle topics such as portfolio planning, cost and price management, forecasting, performance management. Typically delivered over 2 days.
Product Cost Modelling, Pricing, Forecasting and Business Cases
This course is structured as an intensely interactive, hands-on and practical workshop covering telecom product cost modelling, pricing, forecasting, business cases and financial analysis. An amount of pre and post-course work is typically recommended with this course.
Customer Value Management Training Course
This course is suitable to telecoms who are starting to implement CVM in their business. It covers introduction to key CVM principles, CVM data analytics and CVM practical implementation steps.
Telecom Analytics and Predictive Modelling Training Courses
Advanced analytics course designed to provide knowledge and skills required for planning, development, implementation and monitoring of analytical predictive models in the telecom industry. Modules covering predictive churn analytics and credit risk modelling are also available.
Telecom Customer Experience Management Training Course
Course aim is to provide knowledge and skills required for CEM strategy development, planning, implementation, monetisation and monitoring of customer experience in the telecom industry.
Revenue Assurance and Fraud Management Training Course
Purpose of the course is to acquire knowledge and skills required to detect, analyse, fix and reclaim revenue leakages, as well as to measure and report on the financial impact of RA findings.
Telecom Sales Training Courses
We offer a range of telecom sales training courses covering account management, value based selling, negotiations, sales excellence, customer relationship management.
Customised Training Courses
We can create customised training courses for our telecom customers based on specific requirements and learning objectives.
At Parcus Group we do not run public/open training courses as such – our offer is all about professional training for individual organisations. We can also provide extra focus on the topics of specific interest and reduce time spent on some other topics where your skills are high.