This course teaches students with experience in Windows XP and Vista in a Tier 2 support environment, how to support the operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.
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The primary audience for this course is the Enterprise Desktop Support Technician (EDST) providing Tier 2 support. The secondary audience for this course is the Desktop Support Technician (DST) in an Upper MORG Organization.
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New Horizons started in 1982, over four decades ago, providing continuing education and skills training to both individuals and companies. We have become one of the world's largest independent IT and Career Training companies across six continents and over 30...