A great learning session for professionals working at all levels of risk management.

Matt is organized, methodical and fun, kept the environment lively at the same time delivering the content in a positive manner.

Training was done at a good pace, did not feel like a chore or something that just needed to be done. I learned a few tips on how to deal with difficult conversations and I am l...

Very useful information. It helps a lot on my daily tasks. Educate, listen and understand to our customers.

Matt was very knowledgeable, organized and efficient. Everything taught in the class was very informative, I will definitely use all the tactics in my day to day job.

As a collection officer, I speak with very difficult merchants on a daily basis and I believe that I am very good at what I do and I must say that this training has opened my ey...

The presentation was enthusiastic, engaging and very knowledgeable. I thoroughly enjoyed the training!

It is a very detailed course with a lot of good informative ways of doing/speaking with someone. Wished it was a longer course so I could learn more.

This training was very useful. There was a lot of info that I can now apply when dealing with difficult people.

Matt is a good and smart funny guy. I learned a lot and will make sure to use it.

The best part of this training was Matt, though he is not an employee of our company he was able to understand things from our perspective. Much of what he shared and taught is ...

Very informative! Matt is very personable and keeps the attention of the group. Really enjoyed this training!

I feel very confident after taking this course that I can be a much more effective supervisor. I would definitely recommend this course.

Matt presented the information and content in a very relatable manner in which I can apply to my position and workplace. He was very knowledgeable and answered all our questions...

This was a great course! Not only was it informative, but I especially liked how the trainer applies all the steps needed for managing a competitive bid process to directly appl...

I really enjoyed the activities that Matt performed with us. His teaching techniques really allowed me to dig deep into looking at myself to be more confident in the skills I al...

As a part of my job as a manager, I provide quarterly feedback reports to our employees. I always get the impression the employees dread or find these 'check-ins' to be a waste ...

Communicating with our customers is very important. Without clear communication, we were finding that we were creating roadblocks that would cost us money, time and ultimately a...

What a great course! Like most, I used to find many of the elements of Accounting really difficult to understand and implement properly. Things like figuring out cash flow and b...

Great content. Really liked the topics of scheduling tasks effectively and preparing a project budget.

It’s essential to have a working knowledge of finance. I took the Accounting Skills for New Supervisors Course prior to this one and they were both great! Gave lots of great inf...

I burnt myself out mentally and physically at my job last year. I dreaded coming into work in the morning - not knowing what time I would complete my day or how many negative em...

I have always been a big believer that you are only as successful as an organization as how your team works together. If your team doesn't work well together, the business will ...

Great course and great trainer. The time flew by. The feedback I received from my employees was also very positive. We will definitely be asking Matt to come back and speak to u...

This was definitely an intense course with 3 full days of information to take in, but it was extremely well put together so it seemed like the days flew by in minutes. It's hard...