I found the Business Process Life Cycle to be extremely beneficial in this course. Normally I find these types of processes difficult to follow but having Matt come in and expla...

I realize now, just how much of an 'art' negotiations actually are. Also, I now realize how first impressions are huge in sales -more than I thought. I really liked this cours...

Being in an industry that experiences stressful situations on a daily basis is tough. Being a manger of a team of people who experience this same stress on a daily basis is even...

This was a great course. I appreciate that it was offered by my employer to help me iimprove in several different areas. Matt was also an amazing, knowledegable and relaxed trai...

Enjoyed this course very much!

I think this course was a great and should be used as a 'unifier' for any business. There are so many daily situations where problems could arise and it's beneficial to have eve...

I sucked at delegating…always thinking 'I'll just do it myself' because of the panic I felt when trying to figure out how to delegate or when I was always worrying about timelin...

When I first started my own business I thought that I had everything set up for success. I thought my processes were solid and the functionality was flawless… then I hired my fi...

I am amazed that after just 2-days, I feel confident that I have the knowledge and foundation to begin implementing lean process improvement tools into my business. The trainer ...

This 3-day course was great. The trainer was also excellent which made it easy to follow along in the sessions over the 3 days. Definitely a great course for any new business ow...

This training session was extremely insightful. I always believed that focusing on your current customers and keeping their needs at the forefront of my business was always a be...

Great course - helped me to evaluate what I could do to be a better and more effective team member at work. I also know how to give better feedback to my coworkers.

I have always been terrified of public speaking and when I got hired on at my new job, presentations were a huge component. I liked Matt's teaching style because he provided us ...