Professional Course

Business Process Management

LCT International, In London (+1 locations)
Length
5 days
Next course start
Enquire for more information (+2 start dates)
Delivery
Classroom, Self-paced Online
Length
5 days
Next course start
Enquire for more information (+2 start dates)
Delivery
Classroom, Self-paced Online

Upcoming start dates

Choose between 2 start dates

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  • Classroom
  • London

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  • Self-paced Online
  • Online

Training content

This Business Process Management course will cover:

Principles of Business Process Management

  • Purpose and function of Business Processes
  • Methodologies for process improvement
  • Organisational benefits from having an effective and efficient process
  • Links between business strategy and business processes
  • Use a process-based approach to business process change management

Innovative techniques and process improvement ideas

  • Identifying root causes of process problems
  • Cause and effect analysis
  • Analysing effectiveness and efficiency
  • Analyse and scope a business process problem
  • Developing a process improvement project

Process Management – the People Dimension

  • Engaging with process stakeholders
  • Critical success factors in managing people and business change
  • A roadmap for managing the human aspects of process change
  • Designing an effective communication plan
  • Reduce risk and anticipate, manage and avoid potential conflicts

Tools and techniques to model, analyse, manage, measure and improve processes

  • The importance of process mapping
  • Performa a viable Gap analysis
  • Develop critical measures for evaluating business process performance
  • Benchmarking processes against best practices
  • Measuring the process improvement
  • Create BPM process flow diagrams

Implementing a new Process Plan

  • Securing commitment from the leadership team
  • Overcoming resistance to new ways of working
  • Piloting process improvements
  • innovative techniques to consistently discover process improvement ideas
  • Monitoring and optimising the implementation

Costs

Please contact us for more information on pricing.

Quick stats about LCT International?

We have trained over 2,500 delegates from almost 600 client organisations

Complimentary Heathrow transfer (one-way)

Endorsed by various organisational and subject specific accrediting bodies

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LCT International
3 Shortlands, Hammersmith
W6 8DA London

London Corporate Training (LCT)

London Corporate Training have been established in the education, consulting and training industries for two decades. They work as a training team from their head office in London and aim to ensure all of their course participants receive the highest...

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