About
Learnfirm.com has been training the world since 1999. We are a boutique online company specializing in tools that help organizations and individuals become more effective. From neuro-linguistic programming (NLP) to Quality Function Deployment, our courses teach technical concepts in a fun and engaging manner.
Our courses are "on-demand", loaded with examples and engaging! We include downloadable comprehensive workbooks as a permanent reference to the content you just learned and Excel templates that help you implement concepts taught in our courses.
The Learning Management System that we use lets corporate administrators easily manage thousands of employees. We have the capability to customize certificates for your company, host your Adobe Captive movies and teach you how to reach thousands of your employees instantaneously with a clear consistent message.
Some of our courses Include:
- Customer Service for the Front-line
- Quality Tools
- Hoshin Kanri: Visual Strategic Planning
- SWOT Analysis: Strengths, Weaknesses, Opportunities and Threats
- Quality Function Deployment
- Voice of the Customer
- Statistical Thinking
- Facilitating Group Sessions
Ask us about instructor's guides for many of our courses. Using a consistent online training message, coupled with group sessions, provides the best of both worlds. Although online training is more effective in transferring information, face-to-face interactions cement in the content learned!