Thank you!

Learned a lot along the course of this 6 month program

I found the discussion on potential reactions to mentoring sessions enlightening

Thank you for the tools on how to prepare for difficult conversations

Learning how to plan for and present feedback, I found the S.T.O.P. and F.I.R.S.T. models very useful in giving feedback.

THE ART OF COACHING. I LOVED it!

My favorite new quote, "Feedback is a gift". Like it or not, agree with it or not - it is a gift.

"When . . . It" statements. So simple. So impactful. I will definitly incorporate these words in my feedback with difficult people