I really likes the active engagement and approaches to make sure everyone felt like they could participate and the way the facilitators drew people in to join.

Key tools to start off your relationship in the best way.

The way the facilitators included feedback from a previous session and applied it directly to the work we covered showed their dedication to their clients.

Tools on how to gather information for these tough conversations was valuable.

Watching the Improv and seeing how it played out supported the rest of the training. Very Fun.

Great skills on how to partner with the other person in these situations and overcome the situation together

Concepts were clearly stated and the time allowed to practice these concepts was valuable.

Great content, interative and fun.