Effective Management and Communication
This course surfaces the most recurring challenges of managing people and illustrates best practices for how exceptional managers address them. You will be introduced to tools that enable you to manage different personalities, mediate conflict, lead team meetings, give productive feedback and establish a culture of service and support.
Upcoming start dates
- Self-paced Online
Who should attend?
Course delivery details
This course is offered through Indiana University, a partner institute of EdX.
2-3 hours per week
- Verified Track -$199
- Audit Track - Free
Certification / Credits
What you'll learn
- Manage team communication and conflict
- Build a culture of customer service
- Facilitate effective meetings
- Inspire and evaluate employee performance
Contact this provider
edX For Business helps leading companies upskill their labor forces by making the world’s greatest educational resources available to learners across a wide variety of in-demand fields. edX For Business delivers high-quality corporate eLearning to train and engage your employees...