Communicating with Presence
Internet Enduring Material sponsored by Stanford University School of Medicine. Presented by Primary Care and Population Health at Stanford University School of Medicine.
Modern society has provided us with technological advantages but also barriers to connect with our patients in a meaningful way. This online module highlights the Stanford Presence 5 model, which is a framework for integrating humanism and effective communication as you interact with your patients.
Upcoming start dates
- Self-paced Online
Who should attend?
Course delivery details
This course is offered through Stanford University, a partner institute of EdX.
1 hours per week
Certification / Credits
What you'll learn
- Summarize strategies to “Prepare with Intention” including reviewing patient history and resetting before the visit
- Discuss methods to “Listen Intently and Completely” including being thoughtful with body position and allowing your patient to finish their statements
- Identify strategies to “Agree on What Matters Most” including making an agenda based on patient priorities and asking open ended questions
- Engage using positive language for goals and asking about patient beliefs and attitudes by "Connecting to the Patient's Story"
- Incorporate strategies to “Explore Emotional Cues” including validating patient emotions
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