Course description
Crucial Conversations for Accountability (On-Demand)
Most people hesitate to discuss peer performance problems like improper shortcuts, poor attention to detail, and incomplete work. And the longer they take to speak up, the worse things get. Crucial Conversations for Accountability gives people the skills to say something when they see something, to elevate team members and close the gap between expectations and performance.
The on-demand experience of Crucial Conversations for Accountability provides you with online access to the proven accountability skills for candidly and effectively managing performance. We’ve combined cutting-edge instructional design with a best-in-class learning platform to deliver a flexible, social, and interactive learning experience that ensures new skills become routine.
Whether you’re looking for personal development or to train your entire team, the on-demand experience of Crucial Conversations for Accountability offer both convenience and flexibility. Ready to start learning today? This weekend? No problem—you have unlimitedaccess for 60 days (begins on day of purchase). Looking to enable your busy, remote team? Easy—everyone can begin and progress on their own timeline from any location. Want insight into your team’s progress through the course? You got it—our course manager dashboard ensures simple and effective moderation
Upcoming start dates
Training content
Get Unstuck
- The Idea
- The Skill
- Now Apply It
- Want More?
Master My Stories I
- The Idea
- Now Apply It
- Want More?
Master My Stories II
- The Idea
- The Skill
- Now Apply It
- Want More?
Start with Heart
- The Idea
- The Skill
- Now Apply It
- Want More?
State My Path
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Safe
- The Idea
- The Skill
- Now Apply It
- Want More?
Diagnose
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Easy
- The Idea
- The Skill
- Now Apply It
- Want More?
Make It Motivating
- The Idea
- The Skill
- Now Apply It
- Want More?
Move to Action
- The Idea
- The Skill
- Want More?
- Next Steps
Certification / Credits
Crucial Conversations for Accountability empowers learners to candidly and respectfully manage performance at all levels of their organization. Participants learn how to:
- Coach people through behavior challenges in ways that are supportive rather than coercive
- Candidly and respectfully hold people accountable for lapses in performance—no matter the other person’s power, position, or authority
- Help people identify and achieve goals and get back on track when performance falters
Benefits
Wherever two or more people cohabitate or collaborate, interpersonal problems emerge. Our ability to prevent and resolve these problems largely depends on how well we hold one another accountable to standards, expectations, promises and commitments. In fact, accountability is a major marker between healthy and unhealthy relationships and organizations. As your employees improve their ability to hold one another accountable, they also improve the following leading indicators:
- Cultures of trust and open dialogue
- Responsibility and a sense of ownership
- Efficiency, effectiveness, and project success
- High levels of employee engagement and commitment
- Overall personal and team performance and results
Why choose Crucial Learning?
More than 3.5 million people have been taught new skills through a Crucial Learning course
300 of the Fortune 500 companies have realized a direction connection between their success and Crucial Learning courses
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Crucial Learning
Crucial Learning improves the world by helping people improve themselves. By combining social science research with innovative instructional design, we create flexible learning experiences that teach proven skills for solving life’s most stubborn personal, interpersonal, and organizational problems. We offer...
The Crucial Accountability course was most excellent! I have so many new tools for my tool box, now it is up to me to figure out when I need to use which tool. The facilitatio...