Corporate / Group Training

Responding Productively to Microaggressions at Work

Corporate Education Group, In Andover (+1 locations)
Length
1/2-day; One 4- hour session; One 3- hour session;Two 2- hour sessions
Next course start
Inquire for more information (+2 start dates)
Delivery
Classroom, Virtual Classroom
Length
1/2-day; One 4- hour session; One 3- hour session;Two 2- hour sessions
Next course start
Inquire for more information (+2 start dates)
Delivery
Classroom, Virtual Classroom
This provider usually responds within 48 hours 👍

Course description

Microaggressions are “brief and commonplace verbal, behavioral, and environmental indignities, whether intentional or unintentional, that communicate hostile, derogatory, or negative slights and insults that potentially have harmful or unpleasant psychological impact on the target person or group.” Dealing effectively with microaggressions at work requires a willingness to: shift our perspective, sit with uncomfortable feelings, de-escalate our own emotions, and be curious about others’ experiences.

In this interactive session we’ll examine various types of microaggression and how they show up in the workplace. We’ll explore the importance of separating intention from impact in order to drive productive dialogue and connection. Using real-life scenarios, we will practice responding in ways that are productive and authentic, creating a foundation for a work culture of engagement and inclusion.

Upcoming start dates

Choose between 2 start dates

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  • Classroom
  • Andover

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  • Virtual Classroom
  • Online

Training content

Module 1: What Are Microaggressions?

  • Examples and Discussion
  • Video: Microaggressions and “Good Intentions”
  • Separating Intent from Impact
  • Three Types of Microaggression

Module 2: Microaggressions at Work

  • Microaggressions and Accountability
  • Productive Responses to Microaggressions
    • Being on the Receiving End
    • Being Called out for a Comment or Action
  • Activity: Exploring Real-Life Examples

Module 3: Guided Role Play

  • Conversational Guidelines
  • Activity: Small-Group Scenario Work or Guided Role-Play
  • Summary and Next Steps

Costs

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Certification / Credits

  • Define three types of microaggression.
  • Identify real-life examples of microaggressions at work.
  • Articulate the long-term impact of microaggressions on individuals and groups.
  • Explain the importance of separating intention from impact when reflecting on our own actions.
  • Describe productive responses to microaggressions.
  • Practice techniques for de-escalating emotion and creating safety in a dialogue.

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Corporate Education Group
300 Brickstone Square - Suite 201
Andover MA 01810

CORPORATE EDUCATION GROUP

Corporate Education Group (CEG) is a premier provider of talent development solutions. Since 1987, CEG has collaborated with clients to unlock business value by delivering talent strategies and development solutions that align with targeted business goals to make your workforce...

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