About
The Constance Hospitality Training Centre (CHTC) is the learning and consulting unit of Constance Hotels & Resorts (CHR) offering customised advice and training to inspire, build, and sustain a company culture of hospitality in organisations across industries.
Superior products and even excellent service are no longer enough to distinguish a business. How you make your customers feel is what sets your business apart – and that is what hospitality is all about. Hospitality is a competitive advantage. While others can copy your products, no one can imitate the Hospitality Experience that you can create for your stakeholders and customers.
Our engagement can range from a one-time inspirational event to a long-term partnership that will yield meaningful, sustainable, and measureable advantage by transforming workplace culture and customer experience.