‘Collection Skills’- is part of a leading Training Group of Companies & the only one in this (Asia) part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’, together with being ranked as No:1 on all of the top search engines!
‘Collection Skills’ as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 7 years serving customers from a diverse range of industries, with an impressive list of some of the top most names as its clients.
A recent study on the growing sickness in industries and businesses reveals that BAD DEBT is the one major cause for bankruptcy.
In a buoyant economy, selling on credit has a number of advantages, especially when it generates a larger volume of business as well as widens one's market share.
In fact, selling on credit often 'Makes' or 'Breaks' a sale and at most times gives one that edge over competition. Yet, one cannot afford to take this area of credit control lightly, as too many companies everyday are mounting with debt that are increasingly doubtful of recovery.
Has it ever occurred? …That before the customer buys your goods both are interested - he in your goods and you in his money, but once he gets the goods he is no more interested. It's only you (for your money!).
A company can have the finest product, a superb sales record and the most dedicated workforce, but if it does not get paid (.... and on time!) it will die. An unpaid debt is a loan being financed by your company - it means that many companies are prevented from achieving their full potential, because instead of using borrowed money to develop and grow their business, they are having to borrow money just to fund their own sales ledgers - with the most precarious risk to a company's profit on the sale being the interest expense from non-payment on time.
Managing credit and collecting money therefore are the 2 most important and vital factors which decide the fate of any business.
‘Collection Skills’ conducts both Public & In-house sessions on the following topics, where the in-house sessions are tailor-made to suit the needs of any organization
1) Master Program on: Prevention & Collection of Debt
2) Debt Collection Techniques (for any industry)
3) Debt Collection Techniques for Call Centers
4) Debt Collection Skills for Banks (for their Recovery Departments)
The Master Program on: Prevention & Collection of Debt covers 4 How’s:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!