Corporate / Group Training

Writing Operational Policies and Procedures (Corporate)

2 days
Next course start
Contact provider for more information. See details
2 days
Next course start
Contact provider for more information. See details
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Course description

This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational staff and related procedures that guide a performer in completing a given task. You will learn the characteristics of well-written policies and procedures and how to draft coherent operational policy statements and understandable procedures following proven techniques.

Upcoming start dates

1 start date available

Contact provider for more information.

  • On-site
  • North America

Who should attend?

This course is designed for anyone at various levels of the organization, such as EC/PM/AS-2 to EC/PM/AS-6 levels or equivalent, who is writing or reviewing internal or external policies and procedures. Whether you are writing operational policies and procedures as your primary work function, or just gearing up for a one-off project, this cutting edge workshop will see that you are equipped for the task.

Training content

  • Analysis to support a policy, guidance, or control document
  • Control documents – what they are, how they’re used, how they work together
  • Comparing process to procedure
  • Templates for policy and procedure documents
  • Writing purpose and policy statements
  • Assessing the need for procedures
  • Sample questions to ask before drafting a procedure
  • Formats for procedures and when best to use each
  • Tips for writing procedures.

Why choose BBLN?

In operation for over 20 years, Building Blocks takes a consultative approach to customer engagement to deeply asses the needs. We offer a variety of options for consideration.

All of our instructors have a minimum of 20 years of teaching experience using adult learning theory.

We can proudly say that our customers routinely say we exceeded their expectations and in doing so, we offer many benefits that are included in the service and pricing.

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Building Blocks Learning Network
170 Laurier Ave. West, Suite 700
K1P 5V5 Ottawa Ontario

Building Blocks Learning Network

Building Blocks Learning Network (Building Blocks) is a training company with over 20 years of experience in Adult Education. Our specific expertise includes professional development in the areas of Executive Leadership, Management and Leadership, Coaching, Policy Development, How Government Works,...

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