Stakeholder and Material Issues Management: Advanced Corporate Citizenship Strategy
Corporate citizenship professionals are on the front lines of company interactions with a wide array ofstakeholders—community leaders, nonprofit partners, employees, the media, and more.Stakeholders often have differing or even conflicting points of view. This course will provide tools to use in prioritizing stakeholder relationships, identifying material issues, and engaging stakeholders to collect valuable feedback that can help you to maximize business and social value.Prioritizing stakeholder relationships helps identify what issues are: A) most important, and B)—which your company is best positioned to address with its unique resources. This multi-phase process—known as a materiality assessment—helps you to focus on the areas of greatest significance to your company and society whether you are identifying the boundaries of your environmental, social, and governance (ESG) report, creating a corporate citizenship strategy, or evaluating a current program. A materiality matrix, the result of this process, provides a succinct and informative picture of how your company prioritizes ESG issues.
Upcoming start dates
- Self-paced Online
Who should attend?
Corporate citizenship professionals developing or refreshing their company’s CSR strategy; corporate citizenship professionals developing a comprehensive stakeholder engagement strategy or plan for a GRI report; corporate citizenship professionals developing a community engagement strategy or plan for a new region; and other professionals engaging with external stakeholders in the design, development, and evaluation of programs. This course is appropriate also for professionals at any level seeking to better understand and apply the concept of materiality to the programs they manage.
Possesses a familiarity with employer’s business strategy.
- How to assess and prioritize stakeholders by their levels of influence, urgency, and legitimacy.
- How to track issues and stakeholders as they evolve.
- Which tactics—such as monitoring, surveys, interviews, and focus groups—are appropriate for each stakeholder group.
- How to develop a materiality matrix for your industry sector and your company.
- How to apply the materiality assessment process to your company to identify corporate citizenship priorities.
Course delivery details
Take this course as part of an accelerated program to earn your Certificate in Corporate Citizenship Practice, combining the best aspects of self-paced online courses, live learning, and networking opportunities.
- Member: $2,130.00
- Non-Member: $2,900.00
Certification / Credits
This is an elective course to earn your Certificate in Corporate Citizenship Practice, which can help you develop in-depth knowledge, practical skills, and useful tools to implement innovative corporate citizenship programs.
5 units will be applied to a Certificate in Corporate Citizenship Practice. This is an elective course for a Certificate in Corporate Citizenship Practice.
Contact this provider
Boston College Center for Corporate Citizenship
At the Boston College Center for Corporate Citizenship, we help companies advance and elevate their corporate citizenship to deliver both business and social value, no matter where they are in their corporate citizenship journey. As the leading corporate citizenship membership...