There was an abundance of useful material. The training was kept light and fun. It was not cumbersome. A lot of things to take away.

Fun, positive, helpful. Inspired to be my best self!

Desirae was extremely knowledgeable and entertaining in her presentation of the Customer Service Essentials training. Highly recommend this program for any company who wants to...

Kept me engaged. Also, knew our business to better tailor the training.

Good tips - relevant to current practices. Non-confrontational. Did not make anyone feel singled out.

Mary made the training feel more like a fun experience than mandatory training.

Mary is a great presenter. I was really engaged and I love the interaction she provided. I will use the items in my current work and home environment.

Desirae is awesome! She keeps our attention during the whole class and makes it informative and entertaining.

Changed my perception of my attitude. Really brought to light what thinking positive and getting rid of assumed constraints can do.

Great leadership course for structure and ideas.

It combined different learning styles to teach me a way of goal setting and self-leadership I did not know before. I enjoyed the games.

The material was very good, however, more importantly the trainer (Lisa) did a great deal of listening pre-training to make this meaningful for the group by using “real” agency ...

Information was presented in a very clear, precise and easy to understand way. It also provided examples for multiple applications of the knowledge gained.

It was well organized and paced, with central themes (i.e. models) that were carried throughout the training.

Lisa is an excellent facilitator. She knows her stuff and she is great at keeping your attention. I also like that she meets with you beforehand and incorporates topics from you...

Having worked with our teams for about 10 years, Desirae is always on point with directing messaging to the teams which they can relate to. She stays current with product offer...

Nice to get great insight into how we can grow as a team.

I think the way you present a large amount of information is always fun, but real and tangible.

Always learn something new. Thank you.

Desirae is an excellent trainer. She delivered the material in a very professional manner as well as using some humor which kept everyone's attention. I have had excellent feed...

High energy, great agility to respond to dynamics as they unfolded. Kept the momentum of the session moving toward our objectives.

Appreciate you and your program! Always learn something new about myself, my team and [my company].

Really enjoyed and appreciate the environment, openness, no hierarchy, trust, mutual respect

Really enjoyed the ability to talk through our goals, purpose and new pillars. We can always use help with collaboration and this really helps. Often days like this can drag – b...

It will help me get a better understanding of my customer's needs and what I need to do to take care of them.