Professional Course

Systematic Problem Solving for Sustained Improvement with Quality Tools

ASQ - American Society for Quality, In San Francisco (+2 locations)
2 days
1,199 USD
2 days
1,199 USD
This provider usually responds within 48 hours 👍

Course description

Systematic Problem Solving for Sustained Improvement with Quality Tools - 2 day Training Course

This course from ASQ has been designed to teach participants the tools and concepts that will help them address challenges that they face in their life and work. By using a framework that can help them apply techniques to challenges, giving them the ability to improve and sustain. This hands-on course will give an in-depth learning experience through class exercises and discussion, showing how and when to apply the processes and succeed in life and in work. 

During the course participants will learn to:

  • Understand when to use the problem-solving process.
  • Organize a problem-solving process, monitor for results, quantify the benefits, and improve the process.
  • Design when and how to apply the following quality tools: brainstorming, multivoting, Pareto analysis, force-field analysis, tree diagrams, affinity diagrams, selection matrices, data selection, check sheets, run charts, flowcharting, mapping work processes, Gantt charts, cause-and-effect fishbone diagrams, histograms, block diagrams, and scatter diagrams.
  • Practice working as a team member, building respect for other members, achieving team consensus, and gaining buy-in for creative, fact-based change.

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Who should attend?

Quality managers, team facilitators, team members, process improvement project leaders, supervisors. This training would also be beneficial for employees and new hires within organizations using continuous improvement and corrective-action systems.

Training content

  • Define
  • Measure
  • Analyze
  • Improve (and Implement)
  • Control


The cost of this course is $1,199 per participant. ASQ members receive a discount on this training course.

In-Company Training

In addition to scheduled dates, this course can be delivered as an in-company training for your staff. Request information to learn the details.

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ASQ - American Society for Quality

ASQ - American Society for Quality - Professional Training Courses & Certification

ASQ (American Society for Quality) is an international community of individuals committed to quality who share the ideas and tools that make our world work better. With individual and organizational members around the world, ASQ has the reputation and reach...

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