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Understanding Diversity and Inclusion

AMA - American Management Association
Training overview
Professional Course
1 Lessons
From 199 USD
Start dates
199 USD
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AMA - American Management Association

Course description

Understanding Diversity and Inclusion

Attend this 90-minute webinar to develop a greater understanding of various aspects of diversity and inclusion (D&I), and how they impact everyday interactions and overall workplace culture. Get the opportunity to assess your diversity intelligence and recognize the business imperative for D & I initiatives in organizations. You will build an understanding of how biases and stereotypes develop, the importance of values to cultural norms, a model for holding difficult conversations, and how overlapping threats such as racism and sexism can have a multiplicative effect on individuals and groups. You’ll also explore new strategies and tools, and increase your understanding through stories and a case study.

Training content

  • Recognizing the importance of values and their contribution to cultural norms and differences
  • Describing the areas of the brain that process information and communication
  • Using the FLIP model to hold difficult conversations
  • Identifying characteristics of debate, discussion and dialogue
  • Describing the 4 stages of competence
  • Establishing a common language through the definitions of diversity, equity, inclusion and belonging


Course price for:

  • Non Members: $199.00
  • AMA Members: $199.00
  • GSA: $199.00

Certification / Credits

  • Identify the barriers to diversity, equity and inclusion that stem from perceptions
  • Discover the relationship between emotional intelligence and diversity
  • Develop an understanding of bias and explore what drives exclusionary behaviors
  • Recognize intersectionality (overlapping threats) and how it relates to systemic biases
  • Manage micro-inequities (small behaviors that can have a big impact) to build stronger diverse relationships

About AMA

About American Management Association International

For over 90 years, American Management Association International (AMA) has been a world leader in professional development. AMA supports the goals of individuals, organizations, and government agencies with a complete range of corporate talent transformation solutions, including public open-enrollment seminars...

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AMA - American Management Association

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