Understanding Diversity and Inclusion

AMA - American Management Association
Training overview
Professional Course
Virtual Classroom
1 lessons
From 199 USD
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199 USD
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AMA - American Management Association

Course description

Understanding Diversity and Inclusion

Attend this 90-minute webinar to develop a greater understanding of various aspects of diversity and inclusion (D&I), and how they impact everyday interactions and overall workplace culture. Get the opportunity to assess your diversity intelligence and recognize the business imperative for D & I initiatives in organizations. You will build an understanding of how biases and stereotypes develop, the importance of values to cultural norms, a model for holding difficult conversations, and how overlapping threats such as racism and sexism can have a multiplicative effect on individuals and groups. You’ll also explore new strategies and tools, and increase your understanding through stories and a case study.

How You Will Benefit

  • Identify the barriers to diversity, equity and inclusion that stem from perceptions
  • Discover the relationship between emotional intelligence and diversity
  • Develop an understanding of bias and explore what drives exclusionary behaviors
  • Recognize intersectionality (overlapping threats) and how it relates to systemic biases
  • Manage micro-inequities (small behaviors that can have a big impact) to build stronger diverse relationships

Training content

  • Recognizing the importance of values and their contribution to cultural norms and differences
  • Describing the areas of the brain that process information and communication
  • Using the FLIP model to hold difficult conversations
  • Identifying characteristics of debate, discussion and dialogue
  • Describing the 4 stages of competence
  • Establishing a common language through the definitions of diversity, equity, inclusion and belonging


Course price for:

  • Non Members: $199.00
  • AMA Members: $199.00
  • GSA: $199.00

About AMA

American Management Association Company Info

The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...

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AMA - American Management Association


Average rating 5

Based on 1 reviews.

Sean M.

This was a really great course that really helped me to examine where I need to improve and be more inclusive. I feel like this information will not only make for a better work environment, but can also facilitate more productive conversations in my personal life.

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