Course participant reviews for Customer Service Excellence: How to Win and Keep Customers

Average rating 4.8

Based on 9 reviews.
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4/5
Billy M.
20 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

The pace was slow, but the content was strong

5/5
Chad D.
18 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

The instructor thoroughly went through each of the material, very knowledgably about the subject, and very inclusive in getting all participants involved. Awesome Training!

5/5
Carlos I.
17 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

He applied the topics on the case study, so it's helpful and useful.

5/5
Abdullah A.
17 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

Patrick was great at keeping the participates engaged in the material. He had many personal stories that he used to give real work situations. He was very passionate with what h...

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5/5
Bridget B.
17 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

Patrick was a very experienced and positive instructor.

5/5
Michael D.
17 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

Very informative and insightful

4/5
Chris T.
17 Aug 2021
Customer Service Excellence: How to Win and Keep Customers

This was a good, informative training. The instructor was a very good presenter/facilitator, and I felt the training utilized the zoom platform seamlessly. I think it would be h...

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5/5
Tim G.
05 Apr 2021
Encouraged our interactions

The instructor knew the material well and kept everyone's attention to the topics and key takeaways. Also encouraged our interactions and feedbacks which allowed us to learn fro...

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5/5
Andria M.
05 Apr 2021
I learned so much

I really enjoyed this seminar. Hazel was wonderful and I learned so much. I can't wait to apply what I learned and grow in my job as a customer service rep.

Displaying 1-9 of 9 reviews