Course participant reviews for Customer Service Excellence: How to Win and Keep Customers
Average rating 4.8
The instructor thoroughly went through each of the material, very knowledgably about the subject, and very inclusive in getting all participants involved. Awesome Training!
He applied the topics on the case study, so it's helpful and useful.
Patrick was great at keeping the participates engaged in the material. He had many personal stories that he used to give real work situations. He was very passionate with what h...
Patrick was a very experienced and positive instructor.
Very informative and insightful
This was a good, informative training. The instructor was a very good presenter/facilitator, and I felt the training utilized the zoom platform seamlessly. I think it would be h...
The instructor knew the material well and kept everyone's attention to the topics and key takeaways. Also encouraged our interactions and feedbacks which allowed us to learn fro...
I really enjoyed this seminar. Hazel was wonderful and I learned so much. I can't wait to apply what I learned and grow in my job as a customer service rep.
The pace was slow, but the content was strong