Anne Hawkins was very knowledgeable and engaging.

Another way to deal with difficult personnel. The diagram was an excellent source of information.

Thought-provoking course

Get instructor, great producer and great class.

The course was very interactive and as long as you put in the effort, you'll get what you want in learning to think critically.

Excellent course, and excellent instructor and support team. No issues at all.

Good class overall.