The Birth of Customer Centric Era:
From the Agricultural Era to Industrial Era to Customer Centric
This presentation will cover the beginnings of customer-centric organizations growing out of the agricultural economy and the subsequent industrial economy and what it looks like today.
A unique technique will be revealed that enables companies to build insanely successful products and where innovation can be developed. In addition, a critical way of thinking about what business you are in will be discussed.
- The History of Customer Centric
- Staying Close to the Customer
- Whole Product/Customer Concept
- Understanding Customer Needs
- Sources of Innovation
- What Business are You In?
About Spice Catalyst
Spice Catalyst is a worldwide product success management and product success marketing training, consulting and assessment organization since 2012. We have trained thousands of product managers and product marketing managers at such companies as Cisco, Capital One Bank, Cognizant, Botswana...
Have a question about this course? Fill out this form and the provider will get in touch with you shortly
No reviews available
Need help with your search?
findcourses.com offers a free consultancy service to help compare training for you and your team