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Application of Quality Management Tools

LEORON Professional Development Institute
Training overview
Professional Course
5 days
Start dates
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Course description

Application of Quality Management Tools

This training class will demonstrate to attendees how the implementation of the tools of Quality supports contemporary Quality ManagementSystems, such as ISO 9001, where the 2015 revision requires an integrated approach to risk. These workshops will reflecthow levels of organizational and operational excellence can be established, quantified, and reported. Participants attending in thisclass will become familiar with the practical applications of quality tools through numerous in-class workshops. No prerequisites arerequired other than an understanding of the business processes and the elements of Quality Management Systems. Practical experiencein any industry, at either technical, professional, or managerial perspective will satisfy this prerequisite requirement.

* Special note: As an Educational Partner to the ASQ Conference, LEORON will provide an added value to each registered delegate with a additional2 Day Learning Experience for the 1st ASQ MENA Regional Quality Conference in Dubai.

Who should attend?

Any employee, professional or non-professional, skilledor unskilled trade will benefit from this course. This courseprovides an excellent foundation for any organization thatdoes not currently have a formal Quality ManagementSystem in place, but desires to improve its performancethrough contributions from employees, especially employeeswith responsibilities in processes that add value to theorganization’s product or service. Organizations which haveaccomplished ISO 9001-2008 certification will benefit bybecoming more proficient with quality tools to update theirexisting ISO 9001-2008 to the current revision.
NOTE: Thisclass will focus on the application of Quality tools and isnot intended to be a training session specifically related toimplementation of the ISO 9001-2015 revision.

Training content

  • Overview to the seven basic tools of quality: applications,strengths and weaknesses of each tool
  • Review to the Plan Do Check Act process (PDCA)
  • Building a high performing process improvement team
  • Quality requires fact based decision making
  • The use of quality tools will be demonstrated through in classexercises using topic of practical application totraining participants
  • Developing a cause-and-affect or Fishbone diagram
  • Quantifying subjective data inputs using a prioritizationmatrix Failure Mode and EffectAnalysis focused onEnterprise Risk management (ISO 9001-2015 element)
  • Using the 5-why tool for determining root causes
  • Developing a plan for improvement through structuredbrainstorming, mind mapping and affinity diagramdevelopment
  • Analyzing run charts for determining process limits, trends,and stability (8 D Process)
  • Applying the tools of quality to assess enterprise riskexercise using the tools of quality and PDCA as practiced indays 1 and 2 (depending on class, there might be multipleteam project development)

Certification / Credits

Upon successful completion of this course, candidates will receive a Certificate of course completion AQMT

By attending to this highly interactive training course you will learn how to:

  • Develop organizational intellectual capital (employeeskills) related to utilizing these tools in routine job functions
  • Acquire data seamlessly for supporting fact baseddecision making for process improvements and increasedbusiness process performance
  • Increase employee contributions as a criticalelement for success in a contemporary Total QualityManagement (TQM) program
  • Utilize a “systems thought” process in all job functionsto assure the company achieves "organizational excellence”
  • Prepare for implementation of ISO 9001-2015

Why choose Leoron?

LEORON has worked with some of the largest companies in the World - but importantly we care about the individual. Through our Customer Happiness Team we ensure that everyone who attends a LEORON course has the support before, during and after to ensure their training needs are met.

We offer the highest level of training delivery, whether that be in our live-virtual training or in-classroom sessions, with our expert instructors guiding you through everything so that you’re left feeling assured and confident to utilize your new knowledge going forward.

About Leoron

LEORON Professional Development Institute

LEORON is the fastest growing global training institute in the World, having evolved over the past 11 years into a dominant training institute that offers a comprehensive set of training and development solutions to both individuals and businesses. Our locations...

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