Course description
Professionalism, Grooming and Etiquette
What is meant by professionalism? How does it help?
How can one learn and develop professionalism?
Why is it important to be well groomed?
How can one be well groomed?
Why etiquette? Social and business etiquette.
Rules of etiquette
If you are interested in the answers to the above questions,
If you want to be well groomed,
If you want to behave like and be recognised as a professional,
then this course is for you.
Upcoming start dates
Who should attend?
Prerequisites:
None
Training content
Week 1: What is professionalism?
What makes a professional? (Traits)
How does the professional behave? (Skills)
Week 2 Communication skills for professionals
Language skills: What’s the right word?
Body language
Listening skills
How to make presentations
Week 3: Personal grooming essentials
Creating the first impression
What does the well dressed man wear?
What does the well dressed woman wear?
Personal hygiene and habits
Week 4. Business Etiquette - I
Social and business etiquette
Rules of introduction
Office etiquette
Meetings
Dining etiquette
Week 5. Business Etiquette - II
Business cards
E-mail etiquette
Cell phone etiquette
Netiquette
Social networks
Webinars
Course delivery details
This course is offered through State Bank of India, a partner institute of EdX.
1-3 hours per week
Costs
- Verified Track -$99
- Audit Track - Free
Certification / Credits
What you'll learn
- Behavioural and communicationskills for professionals
- Essentials of grooming
- Rules of business etiquette
Contact this provider
edX
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