Professional Course

Operational Risk Management

5 days
3,995 USD
Next course start
Inquire for more information See details
5 days
3,995 USD
Next course start
Inquire for more information See details
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Course description

Operational Risk Management

This course covers the most topical elements of operational risk management and its challenges for the financial services industry. It is a must-have for all operational risk practitioners wishing to benchmark their practices. It is also an opportunity for newcomers to gain a comprehensive overview what modern operational risk managers need to know. participants will leave the course equipped with a new network of practitioners, a wealth of content, additional references and readings, and an open line for further questions with the training delivery team.

Upcoming start dates

1 start date available

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  • Classroom
  • Dubai

Who should attend?

Who Should Attend

Heads of Operational Risk, Risk Managers, Operational Risk Managers, Operations Managers, Internal Auditors, HR officers, Compliance officers and Consultants.

Training content

Risk identification tools and emerging risks

  • Tools and techniques for risk identification
  • Risk register: a list
  • Risk connectivity: network of risks
  • World economic forum: risk map
  • Emerging risks

Implementing ORM: the invisible framework

  • Governance of Operational Risk
  • 1st line and 2d line: The partnership model
  • Use and reuse: The Invisible Framework
  • Business value of ORM

Risk reporting and Conduct reporting

  • Modern issues on events and risk reporting: the regulator's view
  • Analyzing operational risk data: get insight, tell a story
  • Management information: the “reporting cake”
  • Aggregate and escalate risk information: your options
  • Conduct reporting: themes and details

Implementing the Desired Risk Culture: a method

  • Defining Risk Culture
  • Acting on behaviours: the Influencer
  • Necessary conditions: willingness and ability
  • Risk Culture: DESIRE steps: Define, Inspire, Support, Enable, Reinforce, Evaluate
  • Assessing the risk culture

Defining Risk Appetite statements and tolerance limits

  • Industry guidance on Risk Appetite
  • Risk appetite, tolerance, risk limits and controls
  • Templates and options for actionable Risk Appetite
  • Risk Appetite Statements: Features and Examples
  • Cascading Risk Appetite: RCSA & Indicators
  • KRI and risks limits

Internal Controls: Human Error and Control Design

  • Slips and mistakes: Typology and causes of human errors
  • HRA: Human Reliability Analysis and other methods
  • Understand and treat the causes of human error
  • Effective or Illusory controls
  • Prevention by Design

Root causes analysis

  • Root cause analysis: tool and method
  • Benefits of root cause analysis:
  • Treating causes over symptoms
  • Bow-tie: a most effective tool to define:
  • – Preventive and corrective controls
  • – Leading KRIs
  • – Risk likelihood and expected impact
  • Features and types of leading KRIs
  • Features of leading KRIs
  • KRI, KPI, KCI: definitions and uses.
  • A typology of Key Risks indicators

Cyber threats and information security

  • Cyber threat landscape
  • An old emerging risk
  • Key controls in cyber security
  • Physical and behavioural measures
  • Priorities in prevention
  • Lessons learnt from some incidents

Scenario Analysis: Governance, Stress testing and Assessment methods

  • Four dimensions of stress-testing
  • Steps and governance of scenario analysis
  • Tackling behavioral biases in scenario assessment
  • Industry practices and lists of scenarios
  • Assessing probabilities of rare events
  • Acting on Scenario Analysis

Reorganisation risk and project management

  • Risk due to changes and reorganisations
  • The trap of cost-cutting
  • Invisible opportunity costs

Certification / Credits

  • Identify emerging risks
  • Risk networks rather than risk registers
  • Explain the key elements of counter-terrorism measures and physical security
  • Implementing ORM: the invisible framework
  • Know about cyber security and threats
  • Differentiate and address human errors
  • Use root cause analysis most effectively
  • Apply Influencing behaviors for better control
  • Understand the best practices in operational risk management
  • Learn about risk reporting and conduct reporting
  • Building a framework for risk culture change
  • Leading KRIs framework for identification and design
  • Scenario analysis and assessment

Why choose Convertas?

Founded in 2006

12 Specialized trainers

100% of happy clients

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Convertas Management Consultants
214, DBC2, Arjan
124534 Dubai

Convertas Management Consultants

CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...

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