Course description
ISO 9001 and QMS
Quality Management Systems and the ISO 9001:2015 standard has been designed for a global adoption in both manufacturing and service industries; it provides the necessary platform to allow companies of all sizes to demonstrate compliance to a global standard.
Now more than ever, government bodies, industry bodies, large corporations and many other organizations require their supply chain to adopt the principals of ISO 9001:2015. Therefore, whether you require your supply chain to adapt or you are within the supply chain, there is a greater need to understand the requirements of ISO 9001:2015. Furthermore, it is imperative to understand how the Risk Based approach and Process approach align with your business and to ensure your organization understands how to get the most benefit from the new international standard.
Upcoming start dates
Who should attend?
Who Should Attend
This course attracts individuals, managers, supervisors and all those who are engaged in quality models, awards, ISO and TQM implementation as well as improving organizational performance.
Training content
Total Quality Management (TQM) concepts
- Definition of quality and quality models
- History of quality
- Defining TQM
- TQM critical success factors
- The relationship between ISO 9000 and TQM
- Benefits of implementing a quality model
- The cost of poor quality
- Selecting the right model for your organization
- The quality maturity ladder
ISO 9001 Awareness
- ISO 9001 History
- Benefits of Quality Management Systems
- Key Terms and Definitions
- High Level Structure
- Quality Management Principles
- Introduction to ISO 9001:2015
- ISO 9001: 2015 Requirements
- Conversion Process and Timeline
Overview of ISO 9001:2015
- Introduction to ISO and 9001
- The history of the standard
- Certification and the process to achieve
- What is Annex SL
- Key principals of the change
- Benefits of the change
- Integration with other ISO standards
Implementation guidelines of ISO 9001:2015
- The Key concepts, principles and structure QMS
- Leading the implementation project;
- Support and planning tools;
- Leading organizational change;
- Effective delegation, and Motivation
Expectations and Detailed requirements of ISO 9001:2015
- Expectations on you by a certification body
- Timeline for transition
- Leadership expectations
- How to help your organization through transition
Certification / Credits
- Develop a Business Risk and Opportunities Register for their business
- Understand how to perform a Gap Analysis assessment of their current system
- Advise their leadership team of the key leadership principles of Clause 5 of the standard
- Apply best practice techniques in transitioning their system and implementing it across their organization
- Understand the impact of human factors in the implementation and effectiveness program
- Prepare ISO 9001:2015 audit checklists
- Undertake ISO 9001:2015 Management review meetings
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Convertas Management Consultants
CONVERTAS offers a series of specialized training services across all areas of business, helping employees develop and increase their skills. Our highly qualified trainers through our specifically designed courses and workshops, as well as our innovative training methodology, will provide...