Professional Course

Consultation ToolBox

2 days
1,095 USD
Next course start
Contact provider for more information. See details
2 days
1,095 USD
Next course start
Contact provider for more information. See details
This provider usually responds within 48 hours 👍

Course description

This workshop is designed to provide you with the tools and techniques to support you in carrying out effective consultations. For example, you will learn how to apply qualitative analysis strategies and techniques to support your analysis with better evidence. This approach allows government to maximize the value of their stakeholder interventions while minimizing the use of scarce resources. Opportunities are provided for group members to practice or observe different stakeholder intervention techniques and to formulate a liaison plan.

Upcoming start dates

1 start date available

Contact provider for more information.

  • Classroom
  • Ottawa

Who should attend?

This course is designed for policy analysts, programme officers, and subject-matter experts at all levels of the organization, including managers who are involved in consulting stakeholders, both internal and external. New government recruits or seasoned analysts and officers will all benefit from this workshop.

Training content


  • Group dynamics and leadership
  • What are consultations versus communications
  • Why consult
  • Keys to success
  • Communications and listening

Knowledge and Skills

  • Management:
    • Planning
    • Documenting
    • When to use a facilitator
    • Situational Consultations
    • Checklists
    • Meeting management – both on-site and remote
  • Interaction Techniques:
    • Active listening
    • Normative Group Technique (A “brainstorming” technique)
    • Buzz groups
    • SWOT analysis
    • Focus groups (both formal and informal focus groups)
    • On-line information gathering

Where numbers permit, participants will be divided into teams and asked to develop a liaison plan and to provide a demonstration of an interaction technique.

Why choose BBLN?

In operation for over 20 years, Building Blocks takes a consultative approach to customer engagement to deeply asses the needs. We offer a variety of options for consideration.

All of our instructors have a minimum of 20 years of teaching experience using adult learning theory.

We can proudly say that our customers routinely say we exceeded their expectations and in doing so, we offer many benefits that are included in the service and pricing.

Contact this provider

Contact course provider

Fill out your details to find out more about Consultation ToolBox.

  Contact the provider

  Get more information

  Register your interest

Country *

reCAPTCHA logo This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Building Blocks Learning Network
170 Laurier Ave. West, Suite 700
K1P 5V5 Ottawa Ontario

Building Blocks Learning Network

Building Blocks Learning Network (Building Blocks) is a training company with over 20 years of experience in Adult Education. Our specific expertise includes professional development in the areas of Executive Leadership, Management and Leadership, Coaching, Policy Development, How Government Works,...

Read more and show all training delivered by this supplier