Professional Course
4.0 (2 Reviews)

Improved Quality, Health & Safety and Environmental (QSE) Management Systems Using Lean, ISO and Systems Leadership

Analyze and Improve Inc., In Toronto (+2 locations)
3 days
1,995 CAD
Next course start
As required (+2 start dates)
Classroom, On-site
3 days
1,995 CAD
Next course start
As required (+2 start dates)
Classroom, On-site
This provider usually responds within 48 hours 👍

Course description

Improved Quality, Health & Safety and Environmental (QSE) Management Systems Using Lean, ISO and Systems Leadership

The Quality, Health & Safety and Environmental (QSE) Management System standards have undergone significant development for several years. Knowledge of applicable regulations, fundamental risk analysis and problem solving tools are key to achieve excellent performance and continuous improvement.

This training will help you:

  • Build an integrated Management System to focus on Quality, Health & Safety and/or Environmental programs (combined or separately).
  • Conduct proper incident investigations, including making sure that actions deal not only with the root causes but are also mistake proofed such that the probability of reoccurrence is minimized.
  • Understand the elements of risk.
  • How to set up adequate performance monitoring of the entire or components of a QSE program.
  • Understand ISO and main QSE management system standards and their benefits. Understand the importance of legislation relating to safety and the environment. Get adequate knowledge and skill to frame policies and define processes around QSE management. Prepare for certification audits.
  • How to conduct a proper employee interview to understand the company culture surrounding QSE.

What is a Management System?

The term “System” is often used improperly. To truly have a system means to have well defined interconnected procedures and processes which all share a common purpose. The idea of having a Management System is to truly define and identify all the components to make sure that the process runs smoothly.

What is ISO?

  • ISO or the International Organization for Standardization is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. ISO certification certifies that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardization and quality assurance.

What is ISO 9001, 45001 and 14001

  • ISO 9001 is defined as the international standard that specifies requirements for a quality management system (QMS).
  • ISO 45001 is an International Standard that specifies requirements for an occupational health and safety (OH&S) management system, with guidance for its use, to enable an organization to proactively improve its OH&S performance in preventing injury and ill-health.
  • ISO 14001 Environmental Management System (EMS) is a systematic framework to manage the immediate and long term environmental impacts of an organization’s products, services and processes.

Upcoming start dates

Choose between 2 start dates


  • Classroom
  • Toronto
  • English

As required

  • On-site
  • Canada
  • English

Who should attend?

The course is geared towards those responsible for improving their Quality, Health & Safety and/or Environmental Management Systems, with a focus on processes. The course is equally applicable to those focusing only on one of the QSE components, or all three combined. This course is also aimed at those aiming to improve their Incident Investigation process, and prepare for the auditing process.

Training content

Separate and distinct modules will include:

  • Quality, Health, Safety and Environment (QSE) System or Program
    • Systems Leadership
    • Essentials and Designing a System
  • Proper Incident Investigations using Lean Tools
    • Basics of Problem Solving and Root Cause Analysis
    • Lean Tools
    • Types of Incidents
    • Common pitfalls and errors associated with Incident Investigations
  • Risk Assessment
    • Understanding Risk
    • Tools and Scoring
  • Performance Monitoring
    • KPI tree and Steps
  • Introduction to ISO
    • In depth ISO 9001 is Quality Management System (QMS)
    • In depth ISO 45001 is Occupational Health and Safety (OH&S) Management System
    • Introduction to ISO 14001 is Environmental Management System (EMS)
    • Preparing for an audit
  • HSE System Employee Interview - Company Culture
    • How to conduct
    • What / how to ask

Course delivery details

There is a full 3 day version, and a condensed one day version.


$1,995 CAD per person + 13% GST.

There is also a virtual one day version centered on ISO components. $199 CAD per person +13% GST.

Certification / Credits

Improved Quality, Health & Safety and Environmental (QSE) Management Systems Certificate

Why choose A+I?

Courses taught by experienced industry professionals

Instructors with proven experience applying the topics in the real world

Since our start in 2014, we have provided Teaching, Coaching and Project support to over 30 companies


Average rating 4

Based on 2 reviews.
Reviews are published according to our review policy..
Write a review!
Hendry Widjaya
28 Feb 2023
Improved QHSE Management system

Well done on delivering the abridged course without losing pace and tone. You did not just read the slides

Here are few suggestions that if you think applicable you can add/ ...

01 Mar 2023
Thanks for the feedback Hendry. We are always looking to improve our course offerings, ...
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Angelo Rao
28 Feb 2023
Feedback on Feb2, 2023 presentation

I thought the topics covered had considerable value to those that wanted to lean about them. I found both speakers to be very knowledgeable, and did a great job interacting with...

01 Mar 2023
Thank you for your detailed feedback Angelo. I appreciate your suggestions on the cours...
Show more

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Analyze and Improve Inc.
88 Queens Quay West, Suite 2500
Waterpark Place
M5J 0B8 Toronto Ontario

Analyze and Improve Inc.

The name of our company says it all – we analyze problems and opportunities, improve on the present state and drive towards accelerated results. Our company philosophy is "Stability before Capability and only then Capital". Since our inception in 2014,...

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