The instructor was knowledgeable, professional, and thoughtful in her responses. I found the training very helpful and worth the time.

Knowledgeable, enthusiastic instructor. Great teacher and listener. Communication style was very effective. Made the class informative and fun. Break-out sessions were practical...

Overall, excellent training. Instructor did an excellent job relating the content to everyone in a meaningful way. He facilitated engagement through discussion and exercises and...

Trainer was knowledgeable and gave great examples to relate the content to the participants. The content was easy to apply and the exercises gave me great confidence to go back ...

Our instructor was very clear in his training and gave a lot of examples so we fully understood various techniques and how to apply them.

Good content that be applied not only in the workplace but in life situations as well. Instructor delivered information intelligently from a foundation of experience.

This class was exactly what I needed for my position as a project manager as I regularly work with business partners and higher level employees that need constant persuasion and...

When signing up, I wasn't sure how much I would get out of this training. Training content was relevant, the facilitator was effective and the many exercises during the course a...

Enjoyed the constant conversation and interactions.

Haywood Spangler was an excellent instructor and the content will be useful as I move forward in my position.

The instructor is really charismatic and shows great knowledge of the topics explained. Good time duration for the training making it easier to retain the knowledge acquired.

This was a good course with a small class size and lots of opportunities to ask questions and be engaged. Kurt was definitely the highlight and kept things interesting with case...

well structured and detailed information provided. practical exercises helped solidified points intended to be passed across.

Very well done. Instructed kept me very interested in the subject throughout the course. I would definitely recommend it.

good facilitator

I was concerned that the small class size (4people) would be a hinderance. Actually it worked out well. Instructor has deep knowledge of this topic, was energetic and affable. S...

The class was well presented and filled with valuable information. Highly recommend the class and instructor.

The course was very beneficial for understanding different tools and skillsets on how to have effective conversations with colleagues and management.

This course was extremely applicable to not only the workplace but all relationships. The class was interactive and practical.

Bill is a great listener, patient and knowledgeable regarding all topics.

The material was well organized - supported with interactive exercises (not death by powerpoint). Instructor had lots of great tidbits and supporting quotes, references to help ...

great class and challenging.

Loved the practical exercises and the examples provided that increased our understanding of the theory/material.

it was a good class.

Excellent work from the instructor very knowledgeable how to manage people.