How to choose the right training provider? - Forum

6/29/2016 5:33 PM   AndersonBJ
Our company needs a training on customer service for our whole department and since I'm the one who suggested it, I need to find a trainer. How do I know which training provider would be the best?

RE: How to choose the right training provider?
6/30/2016 12:09 PM   ASG1974
Shop around - ask for quotes from a few trainers and compare their syllabus and reviews - customer service training should be really hands-on so there should be sessions where employees get to practice. Also judge them on how responsive they are to you - do they get back to your questions promptly?


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