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Customer Support *NEW*
BEVA Global Management Inc. / BEVA Learning Institute
Customer support used to mean a face-to-face conversation with a customer, or a phone call. Today, technology has changed how...
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Corporate / Group Training
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6 hours
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From 499 CAD
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Online
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Virtual Classroom
Customer Service: Elements for Success
Addison Solutions Academy
Customer service refers to providing high-quality care to customers to fulfill their requirements and develop solid relationships with them. This...
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Corporate / Group Training
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1 day
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Online
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Virtual Classroom
Handling Difficult & Demanding Customers
Proven Training Solutions
When the difficult or demanding customer is IN CONTROL, we are OUT OF CONTROL. Learn to manage the situation. One...
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Corporate / Group Training
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1 day
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Multiple (2)
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On-site, Webinar, Virtual Classroom
WOW! Customer Service That Makes Them Smile
Leader Development Institute
Whether you realize it or not, each and every one of us serves customers. Maybe you're on the front line...
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Corporate / Group Training
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1 day
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Multiple (2)
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Virtual Classroom, On-site
Delivering Exceptional Customer Service
Wronski Associates
This course provides a review of the importance and benefits of providing exceptional customer service. Participants will identify their external...
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Corporate / Group Training
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Online
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Virtual Classroom
Commitment to Extraordinary Service
Infopro Learning
The Commitment to Extraordinary Service training program aims to cultivate a customer-centric approach by focusing on the mindset and abilities...
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Corporate / Group Training
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7 hours
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Multiple (2)
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Virtual Classroom, On-site
Sales and Customer Service Training for Call Center Agents
5.0
(1)
Mainstream Corporate Training
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element...
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Corporate / Group Training
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3 days
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Multiple (2)
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On-site, Self-paced Online, Virtual Classroom
Managing Customer Service
Mainstream Corporate Training
The need to lead, model, and promote the organizational values within a customer service environment is essential for business success....
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Corporate / Group Training
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1 day
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Multiple (2)
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Self-paced Online, Virtual Classroom, On-site
Customer Service Upsell/Cross Selling Skills - Experience+™
5.0
(3)
ASLAN Training & Development
How to Offer The Best Customer Service and Make Sales at the same time. A high percentage of customer service...
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Corporate / Group Training
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2 days
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Multiple (2)
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Virtual Classroom, On-site
Customer Service Excellence Suite
4.9
(14)
Chart Learning Solutions
Chart Learning Solutions’ Customer Service Excellence Suite is a collection of their sixteen courses in customer service. Service Cycle-Management courses...
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Professional Course
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80 hours
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Online
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Self-paced Online
Customer Relations and Awesome Service
Wronski Associates
The key ingredient to all effective customer relations is the self-esteem and enthusiasm of the giver of service to the...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Critical Service and Sales™ Skills
Janek Performance Group
Best-in-class companies place critical importance on providing an effective customer experience. Every customer interaction should matter; contributing to an overall company...
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Corporate / Group Training
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Multiple (3)
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Virtual Classroom, On-site
Customer Service: The Basics
GoldSRD
Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the front lines...
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Effective Techniques for Dealing with Difficult Customers
Pryor Learning
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Webinar
Effective Techniques for Dealing with Difficult Customers (On-site)
Pryor Learning
Dealing with customers and handling their complaints is stressful — and risky — business! When customers are confrontational, over demanding...
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Corporate / Group Training
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Nationwide
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On-site
Effective Customer Service Training for Business Success
Infopro Learning
Customer service training programs are tailored to thoroughly train your employees and drive your organization forward by improving customer satisfaction...
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Corporate / Group Training
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Worldwide
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On-site
Service Attitude
4.9
(8)
Chart Learning Solutions
According to a Stanford Research Institute study, success is 88% attitude and only 12% education. Maintaining a positive attitude is...
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
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Professional Course
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From 145 USD
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Muncie
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Classroom
Customer Experience Excellence (Full Day)
Lifetime Learning by Ball State University
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
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Professional Course
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From 2,900 USD
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Multiple (2)
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Classroom, Virtual Classroom
Customer Experience Excellence (Half Day)
Lifetime Learning by Ball State University
The hidden keys to repeat business, improved cross-selling, referral business and other profit-enhancing benefits can be found by reinventing the...
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Professional Course
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From 1,490 USD
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Multiple (2)
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Classroom, Virtual Classroom
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