Course description
Building a Culture of Trust
The Building a Culture of Trust training program has been created to aid leaders in evaluating, boosting, and amplifying trust within their organizations. This program is suitable for both Front-Line Leaders and Leaders of Leaders. Through deep self-reflection exercises, leaders will gain insight into their behaviors and how they may unknowingly damage trust. Additionally, the program will assist leaders in identifying opportunities to build and reinforce trust with various stakeholders such as colleagues, employees, customers, clients, family and friends. By participating in this training, both existing and aspiring leaders will learn about the 12 principles of trust building, develop the ability to leverage their competencies and character for optimal trust, understand how cultural trends and market forces impact organizational trust and business outcomes, and gain insight into how facing adversity can affect trust. The program will help enhance organizational efficiency by introducing new approaches for earning and continuously enhancing trust across the organization. After the session, there will be a personal action planning session followed by 30-60-90-day virtual group touchpoints for reviewing and refining individual action plans. There is also an option for an interactive PDF action plan for further enhancement.
Upcoming start dates
Who should attend?
Audience
- Front-Line Leaders
- Leaders of Leaders
Training content
Pre-Learning
- Self-paced reading (approx. 6 minutes)
- Reflection exercise
Optional Enhancement
- Brief video, internal leaders sharing their perspective on importance of organizational trust
Series of 3 Virtual Workshops
Virtual Session 1
Organizational Trust (or Lack Thereof) is Pervasive
- How cultural trends and market forces impact trust and business results
- How interpersonal connections are eroded.
- How brand mission is impacted
- The role of leadership values and competence
Virtual Session 2
Organizational Trust Can be Measured and Tracked
- Personal Board of Directors
- Leadership Values
- Culminating Activity
Virtual Session 3
Organizational Trust Can be Earned and Enhanced
- Trust-enhancing leadership communication
- How adversity can enhance trust (or kill it)
- 6 strategies for leading through uncertain times
- Case study: Tangible business impact of building organizational trust
Reinforcement
- Personal Action Planning
- 0-60-90 Day Virtual Group Touchpoint: Action Plan Reviews
- Design Individual Action Plan
Optional Enhancement
- Interactive pdf Action Plan
Course delivery details
Formats
- In-Person - 6.5 hrs
- Virtual - 2 hrs. x 3 Sessions
Certification / Credits
Participants learn the critical role that trust plays in our society, business environment and our internal organizational culture.
Participants learn the critical importance of leading by example through authentic and resilient leadership.
Participants learn how to assess the level of trust throughout their organization, how to determine root causes and contributors.
Participants learn how enhanced trust with all stakeholders can have a tangible impact on bottom line business results.
Participants learn six strategies for leading others through uncertainty and significant change, and how to build trust in the process.
Participants develop new approaches for earning and continuously enhancing trust with all organizational stakeholders.
Why choose IPL?
Infopro Learning has a Customer Satisfaction (CSAT) Score of 98%
Infopro Learning has 9500 trainers across the globe
Infopro Learning was founded in the year 1989
Contact this provider
Infopro Learning
Infopro Learning is an award-winning workforce transformation consultancy that unlocks the potential of people to power business performance. As a global leader in talent development and managed learning services, Infopro Learning offers solutions that support the entire lifecycle of learning, from...