Keeping Politics Out of the Office (On-site)
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Corporate / Group Training
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Nationwide
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On-site
Handling Difficult Employee Behavior
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Professional Course
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10 hours
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From 199 USD
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Online
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Self-paced Online
Defusing Employee Attitude Problems
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Corporate / Group Training
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1 day
-
Multiple (2)
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On-site, Webinar, Virtual Classroom
HR Hot Topic: Diversity and Inclusion in the Workplace
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Professional Course
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1.5 hours
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From 39 USD
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Online
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Self-paced Online
How to Prevent Workplace Bullying and Violence
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Professional Course
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From 199 USD
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Multiple (2)
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Classroom, Virtual Classroom
Fostering an Inclusive Culture
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Professional Course
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4 hours
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From 89 USD
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Online
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Self-paced Online
Oral Communication: Personality Talk
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
Dealing with Difficult People
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Professional Course
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From 149 USD
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Multiple (8)
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Classroom, Virtual Classroom
Managing Emotions Under Pressure
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Professional Course
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From 149 USD
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Multiple (2)
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Classroom, Virtual Classroom
Courage to Communicate
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Corporate / Group Training
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Multiple (2)
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Virtual Classroom, On-site
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Beginner level
Difficult Conversations
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Corporate / Group Training
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Multiple (2)
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On-site, Blended, Virtual Classroom
Oral Communication: Communication Style Differences
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Corporate / Group Training
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Multiple (2)
-
Virtual Classroom, On-site
Verbal De-Escalation
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Professional Course
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From 325 USD
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Ottawa
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Classroom
Planting a Seed for Reconciliation
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Professional Course
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From 325 USD
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Ottawa
-
Classroom
Towards Anti-Racism in the Workplace
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Professional Course
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1 day
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From 595 USD
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Ottawa
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Classroom
Working With You is Killing Me - Dealing With Difficult People
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Corporate / Group Training
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Multiple (2)
-
Virtual Classroom, On-site
Handling Difficult Situations
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Professional Course
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5 hours
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Online
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Self-paced Online
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Intermediate level
Leveraging Positive Body Langugage - In House
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Corporate / Group Training
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0.5 days
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Worldwide
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On-site
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Beginner level
Frequently asked questions
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What is conflict resolution?
Conflict resolution is the process of addressing and resolving disputes between individuals or groups, aiming to find a mutually acceptable solution while maintaining positive relationships. It involves effective communication, empathy, negotiation, and problem-solving skills.
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What can I expect from a conflict resolution class?
In a conflict resolution class, you can expect to learn strategies for identifying the underlying causes of conflicts, understanding different conflict styles, and managing emotions during disputes. The class will teach techniques for effective communication, active listening, and negotiation to reach collaborative resolutions.
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Who needs conflict management training?
Conflict management training is beneficial for individuals in various roles, such as managers, team leaders, HR professionals, customer service representatives, and anyone who regularly interacts with others in personal or professional settings.
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What are some key conflict resolution skills?
What are some key conflict resolution skills?
Key conflict resolution skills:
- Active listening: Listening and understanding another's perspective.
- Effective communication: Respectfully expressing thoughts and feelings
- Emotional intelligence: Recognizing, managing, and responding to emotions.
- Problem-solving: Identifying solutions to conflict causes.
- Negotiation: Working to reach an acceptable outcome.
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