My most important learning from the session is that influencing is a marathon, not a sprint. You need to master the skills and practice regularly. I've already applied my learni...

The most important learning from this course was understanding and using expressive and receptive approaches. I've been able to apply this by taking on an expressive approach an...

The role playing was very helpful to demonstrate how to identify which opening phrases to use and how to utilize the wheel (of tactics, behaviors, and influence sentence starter...

In this course, I learned different techniques and approaches to exercise influence. I have gained internal reflection and tools to help achieve the goals I want to pursue in m...

The materials and instructor were very helpful, specifically, the difference between Receptive and Expressive behaviors. I use Expressive behaviors naturally so it was interesti...

I was extremely impressed with this session. I would rate the session a 10. I was worried with us going 100% virtual. However, my worries quickly resolved. It was a great sessio...

This session was very enlightening in helping to identify how key people that I need to influence want me to influence them. I have identified two areas of opportunity to focus...

This workshop helped me to be aware of my influence behaviors and learn additional tactics and behaviors I can use to be more successful. The facilitator did a great job at aski...

My most important learnings were the different methods for influencing/communicating. I will be able to apply this at work, and home as well. It should be useful in many situati...

My most important learnings were discovering which communication behaviors i need to work on: envision, asking open-ended questions, posing challenging questions, and disclosing.

My most important learnings were all the behavior tactics and influence framework planning. I use the expressive tactics a lot more and now want to apply more of the receptive ...

My most important learning was how to create a framework for influence. I plan to use these skills at my next customer engagement.

The most important thing I learned from this course is being able to use sentence starters for different influence situations. I have already applied my learnings by helping or...

Successful influence takes personal reflection and understanding the importance of different perspectives. I would like to have had more sessions (at least one more). The course...

The strengths of the course were relevant case discussions and real life examples. As a result of taking the workshop, I’m much more cognizant about influence and the various as...

The strengths of the course were the clarity of the facilitator and the breakout sessions to practice what we learned. We could have used a bit more of time. The workshop helped...

I know i will use tactics - this may help me dial into the conservation. listen to what they are saying, how and body language. I usually use one tactic and do not adjust - so I...

The course provided a practical framework for understanding techniques and applying them in daily work; multiple techniques are available for different situations/cultures

The most important learnings that I gained are embedded in the app, that is a great tool with behavior descriptions and examples, and how/ when to use each one. I thought the se...

I really value the practical learnings I took from this class and how to apply this in how I communicate with associates and customers. I value the roll playing activities and t...

The colleague survey was very helpful. I realized that things I thought I was not doing enough of, I was doing, and things I thought I was better at, I need to improve.

The strengths of the course were a supportive facilitator, great examples, and knowledgeable experiences. I learned lots of new techniques to try. I now have consciousness of mo...

The strengths of the course were clear goals, excellent tools, and a systematic approach to influence. I know time was limited, but more time in the breakouts would be beneficia...

I learned the many facets of influence. There are many layers and approaches one can take in order to influence. This was such rich information! I plan to provide what I learned...

I learned various aspects on how to word my statements and actions when approaching various (influence) situations. I appreciated partnering with someone to follow-up. This ena...