Course description
The Human Side of Change Management
Confounded by the complexities of the global change that is occurring and the impact to the business, leaders need to pay special attention to the emotional impact on their workforce. How do you support your people going through this process on both the human and business side of the change management equation? It is more critical than ever to be emotionally intelligent and build trust through clear and frequent communication to promote successful implementation of change.
Upcoming start dates
Who should attend?
L&D and HR professionals, and business unit leaders exploring techniques for preparing, communicating with, and supporting their management teams to successfully implement change.
Training content
- What is the need and the intended outcome of the change?
- How is your team likely to respond to the change?
- What formats will you use to communicate and how often?
- How will you establish an environment of transparency and authenticity?
- What tactics will you use to engage team members in decision-making?
American Management Association Company Info
The American Management Association, International (AMA) is the global leader in talent development. Founded in 1923, AMA supports the goals of individuals and organizations through a complete range of educational products and services, including instructor-led classroom and virtual seminars, webinars,...
