Developing Performance Goals & Standards

Developing Performance Goals & Standards

In an ideal world, every member of your team understands his or her role and responsibilities and performs those duties flawlessly. Your role as a team leader is to motivate your team members. It is essential to the success of your team that you not only develop performance goals with team members, but also acquire the employee performance management skills to hold them accountable.

Although building consensus around performance standards and responsibilities from your team members is difficult, developing performance goals and standards collaboratively ensures commitment. As a result, team members agree to the process and are dedicated to its success.

The Vital Learning Developing Performance Goals & Standards course helps supervisors, team leaders and managers develop the tools they need to successfully implement effective performance goals and standard processes within their teams. By focusing on logical processes and reasonable commitments, Developing Performance Goals & Standards enables managers and team leaders to outline clear work standards and encourage better job performance. Using the SMART – Specific, Measurable, Attainable, Results-oriented and Time-framed – approach with team members, managers and team leaders are able to demonstrate their commitment to an open and consistent performance improvement process and effectively motive team members.

Learn to:

• Open: Explain the importance of setting performance goals that align with the organization’s goals
• Clarify: Review the team member’s goals and ask the team member for ideas
• Seek/Share: Discuss what the performance standards should be for each of the goals
• Agree: Agree on performance standards that are S.M.A.R.T.-based
• Close: Express your confidence in the team member’s ability to achieve their performance goals and standards