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Communicating Up

Vital Learning
Training overview
2 hours
49 USD
Next start date: Anytime - Enquire for details - Online

Communicating Up

Communicating Up

You have worked hard to develop relationships and build rapport with your team members and colleagues. That’’s a good start. However, the ability to communicate effectively with your supervisor and other members of senior management, in addition to your team members and peers, improves your success as a manager and team leader.

Where poor communication has the ability to cripple your leadership capacity, a solid business communication strategy increases productivity and builds stronger professional relationships. Effective communication strengthens the connections with your organization’’s senior leadership. Your ability to understand a superior’’s communication style, deliver bad news with grace, communicate group or employee achievements and maintain their attention during a meeting is critical to ensuring mutual understanding and agreement.

The Vital Learning Communicating Up™ course is the communication skills training that any supervisor, team leader or manager needs to understand how to hold more successful meetings with their managers and other members of senior leadership. An effective business communication strategy turns these meetings into positive, productive experiences. Communicating up is not difficult, but it does require employees to empathize with their managers and to understand their managers’’ specific styles and work challenges.

Learn to:

  • Open: State your objective in a style and format preferred by your manager
  • Clarify: Detail your objective and support it with facts
  • Seek/Share: Anticipate your manager’s questions and have answers prepared
  • Agree: Provide potential solutions for your manager to consider
  • Close: Summarize and confirm the next steps

Delivery methods

Please note that this course is offered both online and as classroom training. Please note that the classroom version of this course runs for four hours as opposed to the two hour online version. To find out more or to talk through your requirements, get in touch with Vital Learning through the request information button below and a representative will be in touch soon.

Who should attend?

This course is aimed at supervisors, team leaders or managers.

Course objectives

The learning objectives for this Communicating Up course include:

  • Identify the medium, frequency and amount of detail needed to successfully communicate with your manager
  • Craft your communication with your manager to address their interests and fit their communication style
  • Come prepared for the meeting with a clearly stated objective, answers to anticipated questions and potential solutions
  • Support your objective with facts
  • Use the Communicating Up Skill Points to plan and conduct a meeting with your manager


The price of this course is $49 per person per course. To take all 12 courses in the Leadership Essential Series, the cost is $588.

Provider: Vital Learning

Vital Learning

Vital Learning - Classroom, online, and blended management training solutions

For 30 years, Vital Learning management skills solutions have been used to develop leaders at organizations worldwide. Thousands of companies have used our Leadership Essentials courses to develop millions of employees. The Leadership Essentials stands out with its unique practical...

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Course reviews

I am overall REALLY impressed with the quality of the instructional materials.
The Vital Learning training assisted in the unification of the service managers because they were using and supporting the same type of leadership and communication skills, allowing them to build stronger, professional working relationships.
We get very positive feedback from our people after this training. They like the practical way the skills are taught, and with the exercises and role plays they learn to apply the skills in a safe environment before applying them on the job.
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