Vistelar is a training and consulting institute focused on addressing the entire spectrum of human conflict — from before contact to how conflict is managed.
We serve contact professionals who interact directly with the general public or an organization’s clients (e.g., law enforcement, healthcare, security, education, customer service) — and organizational teams who want to improve their performance by better managing conflict.
Vistelar’s mission is to address these growing problems: lack of respect, increased aggression, and damaging videos. Our vision is to build respectful and safer environments by teaching people how to treat each other with dignity.
Our methodologies have been proven in the real-world for over thirty years and are the subject of several books and training manuals in Vistelar’s Confidence in Conflict and Conflict Management series.
Vistelar’s training is focused on the point of impact — the short period of time when disagreements, insults or gateway behaviors, such as swearing or aggressive posturing, can escalate to conflict and on to emotional and/or physical violence.
Vistelar’s team has been providing conflict management and physical alternatives training for over 30 years and has been recognized as a world leader in what we do.
Why choose Vistelar, LLC?
30+ years of experience in conflict management training
Hundreds of thousands throughout the world trained
Trusted by clients across 14 diverse market sectors
Conflict Management & Physical Alternatives Training
We offer a wide range of training programs on such topics as non-escalation, de-escalation, crisis intervention, personal protection, physical alternatives, and workplace violence.
Vistelar’s Unified Conflict Management and Physical Alternatives Training System ensures consistency of concepts, terminology, and methodologies across all training offerings, which are delivered via:
- Books and manuals
- Speaking engagements
- Certification programs
- Train-the-trainer instructor schools
Just like with our training programs, we customize our service offering to meet our client’s specific needs. Depending on your goals, we can provide online, end-user, and/or trainer training.
We also offer an “intellectual-property licensing program,” which gives our clients the right to deliver Vistelar’s curriculum via whatever methods best suit their organization (e.g. via internally-developed educational materials, online programs, and in-person classes).
Healthcare & Pharmaceuticals
Retail & Consumer Services