ITIL Foundation

Velocity Knowledge
Training overview
Corporate / Group Training
Classroom, Virtual Classroom, On-site
3 days
From 2,495 USD

Start dates
2,495 USD
Inquire for more information

United States of America
15,600 USD
Inquire for more information

2,495 USD
Inquire for more information

Course description

ITIL Foundation

This 3-day ITIL Foundation course is up to date with ITIL 2011, and is designed to teach participants about the life-cycle of managing IT services to achieve business expectations. 

This course takes an engaging, case study approach to teaching the core disciplines of the ITIL best practice and qualifies participants to successfully complete the associate exam, which is necessary for acceptance into the future ITIL intermediate level training courses. 

*This course can be offered virtually.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

Thsi course is suitable for IT Management, IT Support Staff, IT Consultants, Business Managers, Business Process Owners, IT Developers, Service Providers, and System Integrators.

Training content

This course will teach participants to: 

  • Identify the key principles and concepts of IT Service Management
  • Identify the benefits of implementing ITIL in an organization
  • Identify the Service Management processes and how they map to the Service Lifecycle
  • Identify the basic concepts and definitions related to the Service Lifecycle
  • Identify the activities and roles involved with the Service Lifecycle
  • Identify the relationship of each component of the Service Lifecycle and how they map to other components
  • Identify the factors that affect the effectiveness of the Service Lifecycle


The cost fo this course is $13,500 for up to 18 students.

Certification / Credits

ITIL Foundation Certification

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Industry-proven instructors, consultants, and experts

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About Velocity Knowledge

Velocity Knowledge

Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for.  Velocity Knowledge...

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Velocity Knowledge

4416 East West Highway, 4th Floor
20814-4568 Bethesda Maryland

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