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Active Listening

Velocity Knowledge
Training overview
Corporate / Group Training
Classroom, Webinar
1 day
From 4,950 USD
Start dates
Online
4,950 USD
Inquire for more information

Bethesda
4,950 USD
Inquire for more information

Course description

Active Listening

Active listening requires a special skill set along with a knowledge of advanced interpersonal skills. The Active Listening workshop is designed teach participants the critical communication principles that are required to be successful active listeners. 

During this course participants will have the opportunity to practice active listening and acquire the following skills: 

  • Self-awareness
  • An understanding of others' communication styles
  • The ability to minimize pre-judgment and shut out noise
  • Have clarity around the communication goal

*This course can be offered virtually.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This course is suitable for Managerial, Supervisory, or Technical Leadership.

Training content

  • Course Introduction, Participant Introductions, and Starting Thoughts
  • The Strategic Active Listening Model
  • The Communication Model and Barriers to Communication
  • The Role of Personality Tendencies and Communication Style
  • Self-Assessment of Listening Capability
  • The Importance of Withholding Judgment and Limiting Assumptions
  • Neutral versus High-Stakes Communication
  • Rapport Building and Memory-Aiding Devices
  • Synthesis Case Studies: Application of Knowledge
  • Course Wrap-Up and Goal Setting

Course delivery details

Training methods

  • Group/Private Training
  • Individual/Public Training

How would you like to learn?

  • Classroom (Instructor-led)
  • Virtual Classroom (Instructor-led)
  • Private Mentoring/Consulting

Costs

The cost of this course is $4,950 for up to 20 students.

Certification / Credits

  • Practice and use a strategic active listening model.
  • Understand the communication model and the barriers that impede our listening.
  • Consider the role of personality tendencies and communication style in your ability to actively listen.
  • Consider the differences between neutral communication and “high-stakes” communication.
  • Learn to shut out internal and external “noise.”
  • Apply various memory-building techniques to help you build rapport and recall names, faces, and personal information.
  • Set goals to establish lasting improvements in your ability to actively listen.

Why choose Velocity Knowledge?

Customized training programs for every organization

Industry-proven instructors, consultants, and experts

Efficient learning methods for your unique business objectives

About Velocity Knowledge

Velocity Knowledge

Velocity Knowledge is an Enterprise Education Provider made up of qualified educational professionals who have survived the budget cuts, lived through the training wars, adjusted to industry changes, and learned what it is that customers are looking for.  Velocity Knowledge...


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Contact info

Velocity Knowledge

4416 East West Highway, 4th Floor
20814-4568 Bethesda Maryland

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www.velocityknowledge.com

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