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Free Webinar: Coaching Others to be Better Business Communicators

Turpin Communication
Training overview
Professional Course
1 hour
From 0 USD
Start dates
April 21, 2022 10 - 11 am CT

May 26, 2022 10 - 11 am CT

Course description

Coaching Others to be Better Business Communicators

Key Strategies for Providing One-on-One Feedback for Long-Term Results

Managers often feel uncomfortable providing communication skills feedback and coaching to their teams. They worry about defensiveness and negative reactions.

This interactive webinar will teach you how to connect with employees so that you’re perceived as a supportive mentor rather than a critical boss. This includes reducing your discomfort in providing constructive feedback and building exceptional communication skills among your direct reports.

Session Overview

Let’s face it, providing in-the-moment feedback on communication skills to employees can be tricky. There are several reasons for this. And any of them can lead to unintended results, which can be as damaging as providing no feedback at all.

First, you may feel uneasy about delivering a negative message, or maybe you’re afraid of hurting your employees’ feelings. Second, they may not be ready to hear what you have to say and become overwhelmed or defensive. And yet, you’re a manager, and one of your primary responsibilities is to build capability among your direct reports.

According to the 2021 Employee Turnover Trends report published by Quantum Workplace, “Employees who regularly receive constructive feedback are less likely to be searching for other jobs and two times more likely to say they will be working at their current company in the next year.”

This webinar will offer the guidance you need to provide actionable and attainable feedback that, over time, will build the skills your employees need to succeed. When employees communicate effectively, many benefits can be realized, including deals that close, careers that soar, employees who stay, and businesses that thrive.

Speaker Bios

Dale Ludwig and Greg Owen-Boger are the co-authors of The Orderly Conversation: Business Presentations Redefined, a book that challenges conventional thinking about what it means to present and facilitate in today’s business environment. Their second book, Effective SMEs: A Trainer’s Guide for Helping Subject Matter Experts Facilitate Learning, was published in 2017 by ATD Press.

Dale Ludwig is President and Founder of Turpin Communication. Since 1992, he and his partners have developed methodologies that challenge much of the conventional wisdom in the field of communication skill development. Dale has a Ph.D. in Communication from the University of Illinois at Urbana-Champaign. He is a frequent blogger and is also the author of the white paper “Getting Past 101.”

Greg Owen-Boger is the EVP of Learning and Business Development at Turpin Communication. Schooled in management and the performing arts, Greg brings a diverse and entrepreneurial set of skills to the organization. He joined Turpin in 1995 and now serves as a communication trainer and executive coach for Turpin’s largest clients. Greg is a popular speaker and blogger and makes frequent guest appearances at conferences and a variety of external blogs and podcasts.

COVID-19 Update

In light of COVID-19, this provider is now delivering some or all of their courses online. Contact them for more information!

Who should attend?

This webinar is useful for any managers who provide communication feedback to their direct reports. It is especially useful for sales managers and others who routinely conduct “ride-alongs” or shadow team members when meeting with customers.

Training content

Key Learning Objectives

During the webinar, you’ll learn how to connect with employees in a way that resonates with them. We’ll also eliminate the discomfort you may feel when providing one-to-one feedback. This includes how to

  • Show up for your employees and be the role model they need
  • Use goals your employees set for themselves as your guiding star when providing specific and actionable feedback
  • Leverage peoples’ strengths
  • Implement an effective step-by-step coaching model to meet them where they are and simplify feedback
  • Keep coaching conversations positive and on the right track

Course delivery details

This 1-hour webinar will take place in Zoom.


This is a free webinar.

Why choose Turpin Communication?

Customizable business communication training courses.

Expert communication trainers and coaches.

30+ years of focused communication skills expertise.

About Turpin Communication

Custom Presentation and Facilitation Skills Training for Your Team

Turpin Communication is a business communication training company. We build the skills presenters, meeting facilitators, and trainers need to achieve their goals, work more efficiently, and grow leadership capabilities. Our process is about simplification and personalization. We untangle confusing assumptions,...

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Contact info

Turpin Communication

9000 South Hoyne Ave.
60643 Chicago IL

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Average rating 4.6

Based on 5 reviews.

Mutaz Gazzaz
It was a well conducted webinar. It had a relaxed atmosphere that helps understanding and receiving the information that was being introduced. I felt welcome to engage and well heard when spoken.
Great webinar and training, the dialogue and live examples from the participants with great feedback from the training team are always the most useful. The training tools like the framing strategy worksheet will be very helpful.
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