Course description
Virtual Communication Skills Training
Each person brings to work a unique set of skills, knowledge, and beliefs. Each person behaves in a way that they feel is successful. The communication challenges in most work environments relate to the establishment and maintenance of trust. Effective interpersonal communication is critical to establishing a motivational work environment that maximizes productivity.
This virtual communication skills training workshop looks at behavior as a choice and increases awareness of the consequences behavioral choices have on others. Participants learn that through adaptive behavior they can choose communication strategies that establish trust, minimize conflict, maximize cooperation, and create a positive work environment that increases productivity and enhances job satisfaction.
Who should attend?
Target Audience:
Anyone who wants to understand others clearly and respond appropriately in business situations, as well as in business scenarios.
Training content
- Understanding Behavior – EverythingDiSC Workplace® or EverythingDiSC Manager® Assessment*
- Communication Styles review
- Communication Skills for visual, vocal and verbal communication
- Examine difficult conversation situations
Course delivery details
- Session Length Options: 90 minutes, 3 hours, 4 hours
Certification / Credits
- Link behavior, communication, and trust
- Improve communication through various approaches
- Better understand yourself and others
- Deal with differences in communication styles that can create interpersonal conflict which, in turn, decreases productivity
- Leverage individual strengths and adapt communication strategies that minimize conflict
- Increase communication skills and productivity – both personally and professionally
- Establish a foundation of behavior-based communication skills on which to build other key competencies
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
About TrainSMART Inc.
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...
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Contact info
TrainSMART Inc.
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