Course description
Negotiation Skills Training
“Negotiation involves parties, who each have something that the other wants, reaching an agreement to exchange through a process of bargaining.” This program takes the basics of communication and builds on the process of knowing what you want and identifying how you will achieve that result.
The program includes information on devising a negotiation strategy, managing negotiation with difficult people, making appropriate concessions, what to do when a negotiation breaks down and six steps to follow consistent performance.
This course uses experiential exercises customized to the negotiation situations commonly experienced in an organization. The participants learn and then practice using principled negotiation while assessing their negotiation approach.
Who should attend?
Target Audience
Anyone involved in direct or indirect negotiations.
Training content
- Devising A Negotiation Strategy
- Managing Negotiation With Difficult People
- Making Appropriate Concessions
- What To Do When A Negotiation Breaks Down
- Six Steps To Consistent Performance
Course delivery details
Delivery Options
- Full Day Training Workshop
- Multi-Session Webinar
Certification / Credits
- Understand the current comfort level when negotiating
- Approach a negotiation and what they expect to accomplish
- Define the principled negotiation strategy developed at the Harvard Negotiation Project
- Identify the six specific negotiation steps and how each builds on ones natural communication skills
- Utilize techniques for managing difficult people and stay focused on your goal in the negotiation
- Use the steps and techniques in day-to-day situations
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
About TrainSMART Inc.
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...
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Contact info
TrainSMART Inc.
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