Course description
How To Act Professional In The Workplace
Psychologists have proven that the most important factor in your success and well-being is not your intelligence, education, or physical assets, but how effective you are with people.
When you participate in TrainSMART’s People Skills & Professionalism In The Workplace Training workshop you and your team will learn techniques to improve employee communication and business relationship building training, enhance professionalism and increase confidence in a variety of business situations.
Using the DiSC® Personality Assessment, TrainSMART’s People Skills & Workplace Professionalism Training Workshop will help participants understand their own communication style and how to adjust their style to fit the needs of others.
Who should attend?
Target Audience
TrainSMART’s People Skills & Professionalism In The Workplace Face-to-Face Training is for managers and employees at all levels who want to improve their communication abilities and develop workplace professional strategies for success.
Training content
- People Skills and Workplace Professionalism Defined
- AAA of Professionalism
- Developing a great first impression
- The Impact of Body Language
- Vocal and Verbal Communication
- Communication Styles
- Written Communication Etiquette
- Phone Communication Etiquette
- Sticky Situations
- Choosing a Positive Attitude
Course delivery details
People Skills & Workplace Professionalism Training is available in the following formats: Conference Breakout Session or 1-Hour Lunch & Learn, Half-Day Face-to-Face Training Workshop, Full Day Face-to-Face Training Workshop, Multi-Session Webinar and Live Virtual Instructor-led Classroom Training
Certification / Credits
- Learn how to behave professionally in all situations
- Learn how to identify the benefits of being professional
- Learn how to project a positive image that exudes confidence
- Learn how to work positively and professionally with others
- Learn how to define why different communication styles impact understanding
- Learn how to identify strengths and opportunities for improvement in your own communication style
- Learn how to define strategies to handle challenging situations more professionally
Why choose TrainSMART Inc.?
Customized training programs for every organization
Certified Women-Owned Business (WBENC & WOSB)
Industry-proven facilitators, consultants, and experts
About TrainSMART Inc.
TrainSMART Inc.
TrainSmart specializes in helping you identify people and process challenges that may be preventing your organization from achieving optimal results. We take a collaborative approach to create a tailored strategy for success. TrainSmart’s goal is to partner with you to...
Contact this provider
Contact info
TrainSMART Inc.
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