Course description
Problem Solving and Decision Making
What’s Right for You
Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf content. This is a sample course that can be easily modified to meet the needs of your learner audience.
Course Overview
In this Problem Solving and Decision Making workshop, participants will develop their problem-solving and decision-making skills.
Participants will learn how to apply problem-solving steps and tools, analyze information to clearly describe problems, and think creatively. This training course also includes skill development exercises that include selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and how to avoid common decision-making mistakes.
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Upcoming start dates
Training content
Definitions
- Defining Problem Solving and Decision Making
- Problem Identification
- Eight Essentials to Defining a Problem
- Problem Solving in Action
Making Decisions
- What it Means
- Types of Decisions
- Facts vs. Information
- Decision-Making Traps
Getting Real
The Problem Solving Model
- Model Overview
- Real Problems
- Phase One
- Phase Two
- Phase Three
Case Study
The Problem Solving Toolkit
- The Basic Tools
- The Fishbone
- Degrees of Support
- Creative Thinking Methods
- Brainstorming and Brainwriting
- More Methods
Aspirinia
- Decision Information
- Individual Action Steps
- Swotting Up
- SWOT Analysis
- Individual Analysis
Making Good Group Decisions
- Working Toward the Decision
- Avoiding Fatal Mistakes
Analyzing and Selecting Solutions
- Selecting Criteria
- Creating a Cost-Benefit Analysis
Planning and Organizing
- Introduction
- Follow-Up Analysis
- Evaluate
- Adapt, Close, and Celebrate
- Personal Action Plan
Course delivery details
This course can be adapted to suit the needs of your learner audience and delivery context. It can be tailored for half or full-day sessions, depending on which of the following topics are prioritized. Virtual sessions are typically delivered in 2-hour or 4-hour blocks.
Costs
Contact TTA for pricing details.
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TTA (The Training Associates)
TTA is the award-winning leader for Learning & Development talent and solutions. Organizations of all sizes, including Fortune 500 companies, partner with TTA to support their learning initiatives of any size or scope in all locations, virtual or in person....