Course description
Developing a High Reliability Organization
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Our trainers are experts in delivering onsite and virtual instructor-led training programs for custom or off-the-shelf content. This is a sample course that can be easily modified to meet the needs of your learner audience.
Course Overview
System failures, terrorism events, disease outbreaks, and major storms disrupt businesses every day, sometimes to an unrecoverable point. Today’s world is full of the unexpected and organizations need to maintain a high reliability even in times of crisis.
Developing a High Reliability Organization training course explores the best practices and secrets of resilient organizations (like power plants, hospitals, and airports) that can be applied to your organization to create high reliability and continued success.
This workshop explores five principles that govern high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
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Upcoming start dates
Training content
What is a High Reliability Organization?
Key Concepts
- Expectations, Normalization, and Mindfulness
- Making Connections
The Anticipation Principles
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
- Pre-Assignment Review, Part One
The Containment Principles
- Commitment to Resilience
- Deference to Expertise
- Pre-Assignment Review, Part Two
Auditing for High Reliability
- Auditing Techniques
- Making Connections
- Sample Audit Questions
Test Driving
- Case Study
- Making Connections
Course delivery details
This course can be adapted to suit the needs of your learner audience and delivery context. It can be tailored for half or full-day sessions, depending on which of the following topics are prioritized. Virtual sessions are typically delivered in 2-hour or 4-hour blocks.
Costs
Contact TTA for pricing details.
Why choose TTA?
26+ years of experience providing training to thousands of organizations
6+ million learners educated
50+ industry awards for training excellence
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TTA (The Training Associates)
TTA is the award-winning leader for Learning & Development talent and solutions. Organizations of all sizes, including Fortune 500 companies, partner with TTA to support their learning initiatives of any size or scope in all locations, virtual or in person....