Operational Auditing: Influencing Positive Change

The Institute of Internal Auditors, Inc.
Training overview
Professional Course
2 days

Course description

IIA- Operational Auditing: Influencing Positive Change

Operational Auditing: Influencing Positive Change-- Identify Issues & Create Sustainable Solutions

This Operational Auditing: Influencing Positive Change course is offered by the Institute of Internal Auditors (IIA), a leading authority in the internal auditing industry, and demonstrates how businesses can achieve sustainable growth in new ways while minimizing risks by improving operational performance and optimizing elements of quality, efficiency, customer value, and cost. 

This IIA course designed for audit and business professionals in supervisory roles explores current and emerging business trends and issues as well as the importance of operational auditing's role in today’s business environment. Participants will learn how to collect and analyze operational information and data, identify operational risk sources, and develop solutions to enhance the operational performance of their business or organization. 

Who should attend?

This course is designed for chief audit executives, audit directors, audit managers, audit team leads, with 2+ year’s practical auditing experience who are looking to integrate operational auditing into their service as well as business managers seeking to improve the operational performance of their organization's business activities.

No prerequisites or advance preparation are required. 

Training content

The outline for this course is as follows:

​Dynamics of Operational Auditing

  • Determine the factors that influenced past trends in operational auditing
  • Examine operational auditing today in terms of its changing nature, and the application of alternative methods and tools vs. traditional audit steps
  • Identify operational audit opportunities across the entire organization
  • Construct a value proposition to communicate how internal audit can be a high-impact partner in creating business value

Value Centric Skill Sets and Knowledge

  • Determine how to drive a positive change in management’s mindset about the internal auditor and internal audit activity
  • Assess your current level of technical and business knowledge & value-centric skill sets

Planning for Success

  • Recognize the key aspects of, and differences in, planning for operational audit engagements
  • Employ different sources of information to build business and technical knowledge during project planning
  • Create objectives that identify what the operational audit is intended to accomplish
  • Examine the relationship between, and need to align, the objectives, scope and approach to performing the operational audit engagement

The Risk-based Operational Audit

  • Appraise alignment of operations objectives with the organization’s mission and strategic objectives
  • Evaluate performance measurement criteria for operations objectives
  • Determine which operations drive value creation
  • Predict potential risk events in relation to operations objectives and goals
  • Develop measures to assess the impact and likelihood of potential risk events
  • Assess the design of operations focused control and methods
  • Evaluate the operational performance of risk management strategies
  • Develop alternative solutions to address operating issues

The Process Oriented Operational Audit

  • Utilize process models and analysis tools to discover issues and improvement opportunities
  • Apply process improvement techniques
  • Illustrate proposed changes as well as benefits and improvements

The Performance-driven Operational Audit

  • Determine the operations to benchmark
  • Perform comparative analysis to identify performance gaps and opportunities
  • Summarize benchmarking results
  • Evaluate potential performance improvement opportunities
  • Discuss benchmarking results with client management

Creating a Positive Impact

  • Assess the impact of various reporting approaches, and structure
  • Examine stylistic factors and persuasive strategies to attain buy-in to the results


In order to ensure that you receive pricing best suited to your situation, please refer to IIA's website as well as to find out more about IIA's on-site training opportunities. 

Certification / Credits

Certified Internal Auditors (CIAs) completing this course are eligible to receive 16 ​Continuing Professional Education (CPE) hours. 

About The Institute of Internal Auditors, Inc.

IIA-Institute of Internal Auditors

The Institute of Internal Auditors- Training from the Auditing Industry's Leading Authority 

The Institute of Internal Auditors (IIA) is the global voice and leading educator for the internal auditing profession, providing innovative internal audit training as well as engaging, facilitated learning opportunities for its members and customers. IIA auditing courses help you add value...

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