Building a Culture of Trust
Culture either catalyzes innovation, collaboration and performance, or it kills it. We often think of culture as an explanation for why things are the way they are, “it’s because of the culture...” but most companies are bewildered at how to truly build it.
Over the last 15 years of working with executives, teams and organizations, we have learned culture can make or break professionals in performance metrics, retention, recruiting, productivity and efficiency, job satisfaction, strategic planning and execution, and more. When we create a culture of trust, new worlds open up. Trust grants freedom – freedom of collaboration, freedom of ideas, freedom to take action, and freedom of expression. Yet, when it comes to trust, even the most articulate amongst us can resort to clichés and niceties, “Trust is important,” or “We should trust each other,” or “It’s a matter of trust.”In this course, we look at what it takes to build trust rather than simply assert its importance.
Group training options are also available for this course. Please contact the provider for more information.
Upcoming start dates
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- Self-paced Online
Welcome to Building a Culture of Trust. Get an overview of the course and how to engage in a way that will support you to get the promised course outcomes.
Module 1: Window of Trust
In Module 1, we look at what trust is, why we might choose to trust, and what actions are available to us when we experience a lack of trust.
Module 2: Assessments and the Cycle of Distrust
In Module 2, we learn about the nature of distrust and the first steps in building a culture of trust.
Module 3: Four Dimensions of Trust
In Module 3, we make trust visible and tangible by examining its four dimensions.
Module 4: “In the Mood” for Trust
In Module 4, we highlight the moods that support or block trust, and how to identify them in ourselves and others.
Module 5: Transforming Moods and Assessments
In Module 5, we gain a tool for working with moods that produces highly-leveraged action, rather than limiting our horizon of possibilities.
Module 6: Clear Agreements and Complete Communication
In Module 6, we lay the groundwork for operating with others in a way that allows for trust.
Module 7: Culture as a Network of Conversations
In Module 7, we make the ever-ephemeral nature of culture into an actionable phenomenon, in which we can intervene.
Module 8: Overcoming Violations of Trust
In Module 8, we look at how to work with the wounds of big violations of trust so that we are able to move forward stronger, wiser, and unencumbered by that experience.
Module 9: Sustaining a Culture of Trust
In Module 9, we look at how it all works together to help us maintain a cycle of trust for a vibrant culture that supports both our financial bottom line and personal job fulfillment.
Course delivery details
Each module includes:
- Summary Notes
- Practical Applications
Certification / Credits
Participants will learn how to:
- Demystify what it takes to build and sustain trust
- Identify and productively discussing matters concerning a lack of trust
- Work with and shifting moods and assessments that block trust
- Shape local organizational and team culture
- Increase job fulfillment and performance while retaining top talent
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The Granger Network
The Granger Network is an executive coaching firm supporting high-performing and industry-leading clients in high-tech, finance, the military, healthcare, and higher education. It is our belief that one's humanity is not an obstacle to be side-stepped on the pathway to...